Retail Loss Prevention Officer: OSCA 452236

Detects and investigates shoplifting, fraud and other unlawful acts of employees or customers of a retail establishment.

Skill level 4: Certificate II or III, or at least 1 year of relevant experience

Registration or licensing is required.

• Monitors and patrols retail premises to detect and prevent theft and other unlawful activities
• Observes and identifies suspicious behaviour or activities of employees or customers, and detains individuals suspected of theft or other unlawful acts
• Conducts investigations into incidents of theft, fraud or other unlawful activities, and collects and preserves evidence, including interviewing witnesses
• Collaborates with law enforcement agencies to report and provide evidence of criminal activities
• Implements security measures, such as CCTV surveillance and alarm systems
• May conduct audits and inspections to identify vulnerabilities, and recommend security improvements
• May provide training and education to retail staff on loss prevention strategies and procedures