OSCA 2024 · 551232 · Skill level 5
Switchboard Operator: OSCA 551232
ABS OSCA 2024 v1.0 · visa lists checked 21 October 2026
Switchboard Operator is OSCA 2024 code 551232. It corresponds to ANZSCO 561611 Switchboard Operator, which is not on the skilled visa lists. Visa lists still use the ANZSCO code.
ANZSCO equivalent
ANZSCO code for OSCA 551232
Skilled visa lists still use ANZSCO codes, so this is the code that decides your visa options.
ANZSCO 561611
Switchboard Operator
Not on the skilled occupation lists.
The job
What a switchboard operator does
Operates telecommunication switchboards and consoles to assist callers to establish telephone connections and receive caller enquiries and fault reports.
Skill level 5: Certificate I or secondary education
Also known as
- Telephone Operator
Main tasks
Main tasks
- Operates switchboards and consoles to connect, hold, transfer and disconnect telephone calls
- Responds to caller enquiries by providing information such as telephone numbers, dialling codes, call costs, time delays and service difficulties
- Investigates operating system problems and informs maintenance services
- Alerts emergency services when required
- Records details and determines charges for designated types of calls
- May monitor the efficiency of systems and maintain service sampling records
Unit group 5512
Other occupations in Information Officers and Switchboard Operators
Questions
OSCA 551232: common questions
What is the OSCA code for switchboard operator?
What is the ANZSCO code for OSCA 551232?
Is Switchboard Operator on Australia's skilled occupation lists?
Does Home Affairs use OSCA codes for visas?
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Source: Australian Bureau of Statistics, OSCA 2024 v1.0 (CC BY 4.0); Department of Home Affairs, checked 21 October 2026. General information only, not immigration advice.
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