NOC 62010: Retail sales supervisors

The employment outlook will be Very good for retail sales supervisors (NOC 62010) in Northwest Territories for the 2025-2027 period.

The following factors contributed to this outlook:

Employment growth will lead to several new positions.

A moderate number of positions will become available due to retirements.

There are a small number of unemployed workers with recent experience in this occupation.

Most job opportunities in this occupation are in the Yellowknife area.

Employers in Yellowknife have struggled to fill retail vacancies in 2025.

Retail sales are expected to increase moderately by 2.8% to 4.3% annually over the forecast period (

Conference Board of Canada, 2025

).

From 2021-2040, 63 job openings are forecast for retail sales supervisors in the Northwest Territories (

Government of Northwest Territories, 2023

).

Here are some key facts about retail sales supervisors in Northwest Territories:

Approximately 50 people worked in this occupation in May 2021.

Retail sales supervisors mainly work in the following sectors:

Wholesale and Retail Trade (NAICS 41, 44-45): 94%

Public Administration and Defence (NAICS 91): 6%

82% of retail sales supervisors work all year, while 18% work only part of the year, compared to 71% and 28% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 44 weeks for all occupations.

The gender distribution of people in this occupation is:

Men: 45% compared to 52% for all occupations

Women: 55% compared to 48% for all occupations

The educational attainment of workers in this occupation is:

no high school diploma: 17% compared to 17% for all occupations

high school diploma or equivalent: 33% compared to 26% for all occupations

apprenticeship or trades certificate or diploma: 17% compared to 12% for all occupations

college certificate or diploma or university certificate below bachelor's: n/a

bachelor's degree: 17% compared to 17% for all occupations

university certificate, degree or diploma above bachelor level: n/a

The employment outlook will be Good for retail sales supervisors (NOC 62010) in Nova Scotia for the 2025-2027 period.

The following factors contributed to this outlook:

Employment growth will lead to a moderate number of new positions.

A moderate number of positions will become available due to retirements.

There are a small number of unemployed workers with recent experience in this occupation.

High employee turnover in this occupation could lead to additional employment opportunities.

This is a fairly large occupation, similar to retail managers, and many positions are filled internally. Openings often occur as people move from one retailer or industry to another, seeking better wages and benefits. As well, new retailers continually enter the market while others leave. The Halifax area, due to the sheer number of employers, offers a high proportion of opportunities. Technological changes and the growing trend of online shopping could continue to affect job opportunities in retail stores.

Here are some key facts about retail sales supervisors in Nova Scotia:

Approximately 7,900 people work in this occupation.

Retail sales supervisors mainly work in the following sectors:

Other retail stores (NAICS 44-45, except 445): 60%

Food and beverage stores (NAICS 445): 32%

The distribution of full-time and part-time workers in this occupation is:

Full-time workers: 77% compared to 82% for all occupations

Part-time workers: 23% compared to 18% for all occupations

64% of retail sales supervisors work all year, while 36% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 42 weeks for all occupations.

The gender distribution of people in this occupation is:

Men: 32% compared to 51% for all occupations

Women: 68% compared to 49% for all occupations

The educational attainment of workers in this occupation is:

no high school diploma: 8% compared to 10% for all occupations

high school diploma or equivalent: 52% compared to 27% for all occupations

apprenticeship or trades certificate or diploma: 7% compared to 12% for all occupations

college certificate or diploma or university certificate below bachelor's: 19% compared to 22% for all occupations

bachelor's degree: 11% compared to 20% for all occupations

university certificate, degree or diploma above bachelor level: less than 5% compared to 10% for all occupations

The employment outlook will be Moderate for retail sales supervisors (NOC 62010) in Newfoundland and Labrador for the 2025-2027 period.

The following factors contributed to this outlook:

Employment decline will lead to the loss of a few positions.

A moderate number of positions will become available due to retirements.

There are a small number of unemployed workers with recent experience in this occupation.

This is a large occupation characterized by a younger workforce, relatively low requirements for qualification, low wages, and high rates of turnover. The rising popularity of online shopping may also be a negative influence on the number of positions in this occupation. The prospect for employment can vary by area and season. Occasionally, a surge of employment in another industry such as mining will create a localized spike in retail sales and demand for workers. Those willing to work a flexible schedule will increase their job potential. Job prospects will be more favourable for individuals with retail management experience, proficiency in computer applications and digital inventory systems, and knowledge of the employer's business line.

Here are some key facts about retail sales supervisors in Newfoundland and Labrador:

Approximately 4,300 people work in this occupation.

Retail sales supervisors mainly work in the following sectors:

Other retail stores (NAICS 44-45, except 445): 71%

Food and beverage stores (NAICS 445): 25%

The distribution of full-time and part-time workers in this occupation is:

Full-time workers: 78% compared to 83% for all occupations

Part-time workers: 22% compared to 17% for all occupations

71% of retail sales supervisors work all year, while 28% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 40 weeks for all occupations.

Less than 5% of retail sales supervisors are self-employed compared to an average of 8% for all occupations.

The gender distribution of people in this occupation is:

Men: 31% compared to 51% for all occupations

Women: 69% compared to 49% for all occupations

The educational attainment of workers in this occupation is:

no high school diploma: 9% compared to 11% for all occupations

high school diploma or equivalent: 50% compared to 27% for all occupations

apprenticeship or trades certificate or diploma: 11% compared to 17% for all occupations

college certificate or diploma or university certificate below bachelor's: 19% compared to 23% for all occupations

bachelor's degree: 10% compared to 14% for all occupations

university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations

The employment outlook will be Moderate for retail sales supervisors (NOC 62010) in Prince Edward Island for the 2025-2027 period.

The following factors contributed to this outlook:

Employment growth will lead to a moderate number of new positions.

A moderate number of positions will become available due to retirements.

There are a small number of unemployed workers with recent experience in this occupation.

High employee turnover in this occupation could lead to additional employment opportunities.

Employment demand in this occupation is mostly driven by consumer spending in retail operations and is expected to be positive over the forecast period. The demand for workers in this occupation is influenced by economic conditions and business activity. Prince Edward Island’s economy is projected to expand at a modest pace over the forecast horizon, constrained by slower population growth and ongoing trade uncertainties. Growth will be supported by strong export performance—particularly in processed foods and seafood, aerospace, pharmaceuticals, and chemicals—alongside sustained construction activity and a resilient tourism sector. Declining interest rates are expected to further support domestic spending and housing demand. However, the federal reduction in immigration targets has led to a marked decline in international arrivals, a slowdown that is anticipated to moderate consumer demand and labour force growth. Over the longer term, reduced immigration presents a key risk to the province’s economic outlook.

Employment demand for this occupation is subject to considerable seasonality, with strongest demand for workers during the busy tourism months and Christmas season. Furthermore, the rising popularity of online shopping may also be a limiting factor.

Retail trade supervisors have a younger age profile; therefore, retirements will create few job openings over the next few years. Many vacancies will occur due to turnover as workers leave for other opportunities offering higher pay or more regular hours. Those willing to work a flexible schedule will increase their job potential. Job prospects will be more favourable for individuals with retail management experience, proficiency in computer applications and digital inventory systems, and knowledge of the employer's business line.

Here are some key facts about retail sales supervisors in Prince Edward Island:

Approximately 1,150 people work in this occupation.

Retail sales supervisors mainly work in the following sectors:

Other retail stores (NAICS 44-45, except 445): 57%

Food and beverage stores (NAICS 445): 35%

The distribution of full-time and part-time workers in this occupation is:

Full-time workers: 71% compared to 84% for all occupations

Part-time workers: 28% compared to 16% for all occupations

70% of retail sales supervisors work all year, while 30% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 41 weeks for all occupations.

The gender distribution of people in this occupation is:

Men: 36% compared to 51% for all occupations

Women: 64% compared to 49% for all occupations

The educational attainment of workers in this occupation is:

no high school diploma: 7% compared to 11% for all occupations

high school diploma or equivalent: 53% compared to 28% for all occupations

apprenticeship or trades certificate or diploma: less than 5% compared to 11% for all occupations

college certificate or diploma or university certificate below bachelor's: 27% compared to 25% for all occupations

bachelor's degree: 7% compared to 17% for all occupations

university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations

The employment outlook will be Moderate for retail sales supervisors (NOC 62010) in New Brunswick for the 2025-2027 period.

The following factors contributed to this outlook:

Employment growth will lead to a moderate number of new positions.

Not many positions will become available due to retirements.

There are a small number of unemployed workers with recent experience in this occupation.

While more education will likely improve someone’s chance of becoming a retail sales supervisor, educational requirements are relatively low compared to other occupations. In fact, many workers start at an entry-level position before eventually becoming supervisors. Attrition and the typical high degree of turnover have both been identified as drivers of demand, with the former expected to become more important as the workforce continues to age. This will create opportunities for back-filling and for outside hiring.

Given that retail outlets are more heavily concentrated in larger cities, more opportunities are likely to be available in larger urban areas such as Moncton, Fredericton and Saint John. A rise in online retail may shift the responsibilities of this occupation.

Here are some key facts about retail sales supervisors in New Brunswick:

Approximately 6,000 people work in this occupation.

Retail sales supervisors mainly work in the following sectors:

Other retail stores (NAICS 44-45, except 445): 68%

Food and beverage stores (NAICS 445): 23%

The distribution of full-time and part-time workers in this occupation is:

Full-time workers: 85% compared to 84% for all occupations

Part-time workers: 15% compared to 16% for all occupations

72% of retail sales supervisors work all year, while 28% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 42 weeks for all occupations.

Less than 5% of retail sales supervisors are self-employed compared to an average of 10% for all occupations.

The gender distribution of people in this occupation is:

Men: 34% compared to 52% for all occupations

Women: 66% compared to 48% for all occupations

The educational attainment of workers in this occupation is:

no high school diploma: 11% compared to 11% for all occupations

high school diploma or equivalent: 55% compared to 30% for all occupations

apprenticeship or trades certificate or diploma: 9% compared to 12% for all occupations

college certificate or diploma or university certificate below bachelor's: 16% compared to 23% for all occupations

bachelor's degree: 8% compared to 16% for all occupations

university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations

The employment outlook will be Moderate for retail sales supervisors (NOC 62010) in Quebec for the 2025-2027 period.

The following factors contributed to this outlook:

Employment growth will lead to a few new positions.

Not many positions will become available due to retirements.

There are a small number of unemployed workers with recent experience in this occupation.

Employment in this occupation is linked to household consumption and the trends that influence the retail industry.

Household spending has been growing steadily for several years, stimulating hiring in the retail sector. However, the climate of uncertainty surrounding US tariffs could slow the economy and consumption, potentially moderating hiring in some companies in the short term.

As for trends, the use of online shopping, chatbots, and self-service checkouts continues to increase and is expected to gradually slow employment growth in this sector. However, these technologies require monitoring, which means that employers will rely on a number of employees and supervisors.

Here are some key facts about retail sales supervisors in Quebec:

Approximately 50,250 people work in this occupation.

Retail sales supervisors mainly work in the following sectors:

Other retail stores (NAICS 44-45, except 445): 56%

Food and beverage stores (NAICS 445): 23%

Wholesale trade (NAICS 41): 6%

The distribution of full-time and part-time workers in this occupation is:

Full-time workers: 77% compared to 82% for all occupations

Part-time workers: 23% compared to 18% for all occupations

70% of retail sales supervisors work all year, while 30% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 43 weeks for all occupations.

Less than 5% of retail sales supervisors are self-employed compared to an average of 12% for all occupations.

The gender distribution of people in this occupation is:

Men: 37% compared to 52% for all occupations

Women: 63% compared to 48% for all occupations

The educational attainment of workers in this occupation is:

no high school diploma: 14% compared to 12% for all occupations

high school diploma or equivalent: 34% compared to 19% for all occupations

apprenticeship or trades certificate or diploma: 14% compared to 19% for all occupations

college certificate or diploma or university certificate below bachelor's: 24% compared to 22% for all occupations

bachelor's degree: 10% compared to 17% for all occupations

university certificate, degree or diploma above bachelor level: less than 5% compared to 11% for all occupations

The employment outlook will be Moderate for retail sales supervisors (NOC 62010) in Ontario for the 2025-2027 period.

The following factors contributed to this outlook:

Employment growth will lead to a few new positions.

A moderate number of positions will become available due to retirements.

What Types of Employers Are Out There?

The majority are in retail trade, notably in grocery, health and personal care, and clothing stores

What are the Main Trends Affecting Employment?

Staff turnover may create some job openings since this occupation has relatively low entry requirements and a younger workforce

The prevalence of online shopping may temper demand for some workers over the long term

The closure of some stores is also expected to affect job prospects

What Skills Do I Need to Succeed?

Employers tend to recruit individuals with prior retail sales experience, and in-depth knowledge of the merchandise

Ability to use computer applications such as point-of-sale and computerized inventory systems

What Other Information Will I Find Helpful?

Candidates for positions in automobile dealerships may need the Ontario Motor Vehicle Industry Council (OMVIC) certification, which is mandatory for individuals who are vehicle salespersons or dealers

Ability to work flexible hours, including early mornings and overtime, should improve job prospects.

Here are some key facts about retail sales supervisors in Ontario:

Approximately 92,150 people work in this occupation.

Retail sales supervisors mainly work in the following sectors:

Other retail stores (NAICS 44-45, except 445): 64%

Food and beverage stores (NAICS 445): 21%

The distribution of full-time and part-time workers in this occupation is:

Full-time workers: 79% compared to 81% for all occupations

Part-time workers: 21% compared to 19% for all occupations

66% of retail sales supervisors work all year, while 34% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 43 weeks for all occupations.

Less than 5% of retail sales supervisors are self-employed compared to an average of 15% for all occupations.

The gender distribution of people in this occupation is:

Men: 38% compared to 52% for all occupations

Women: 62% compared to 48% for all occupations

The educational attainment of workers in this occupation is:

no high school diploma: 9% compared to 9% for all occupations

high school diploma or equivalent: 40% compared to 25% for all occupations

apprenticeship or trades certificate or diploma: 5% compared to 8% for all occupations

college certificate or diploma or university certificate below bachelor's: 22% compared to 22% for all occupations

bachelor's degree: 19% compared to 24% for all occupations

university certificate, degree or diploma above bachelor level: less than 5% compared to 13% for all occupations

The employment outlook will be Moderate for retail sales supervisors (NOC 62010) in Manitoba for the 2025-2027 period.

The following factors contributed to this outlook:

Employment growth will lead to a few new positions.

A moderate number of positions will become available due to retirements.

There are a small number of unemployed workers with recent experience in this occupation.

High employee turnover in this occupation could lead to additional employment opportunities.

Demand for this occupation is driven by consumer spending.

Retail activity has been trending up despite historically low consumer confidence.

Key trends include digitizing operations, personalizing customer experience, and improving supply chain resilience.

This occupation tends to have high employee turnover.

Here are some key facts about retail sales supervisors in Manitoba:

Approximately 9,250 people work in this occupation.

Retail sales supervisors mainly work in the following sectors:

Other retail stores (NAICS 44-45, except 445): 56%

Food and beverage stores (NAICS 445): 28%

The distribution of full-time and part-time workers in this occupation is:

Full-time workers: 82% compared to 81% for all occupations

Part-time workers: 18% compared to 19% for all occupations

70% of retail sales supervisors work all year, while 30% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 43 weeks for all occupations.

The gender distribution of people in this occupation is:

Men: 41% compared to 53% for all occupations

Women: 59% compared to 47% for all occupations

The educational attainment of workers in this occupation is:

no high school diploma: 12% compared to 12% for all occupations

high school diploma or equivalent: 46% compared to 31% for all occupations

apprenticeship or trades certificate or diploma: 9% compared to 12% for all occupations

college certificate or diploma or university certificate below bachelor's: 14% compared to 17% for all occupations

bachelor's degree: 14% compared to 20% for all occupations

university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations

The employment outlook will be Moderate for retail sales supervisors (NOC 62010) in Saskatchewan for the 2025-2027 period.

The following factors contributed to this outlook:

Employment is expected to remain relatively stable.

A moderate number of positions will become available due to retirements.

There are a small number of unemployed workers with recent experience in this occupation.

Ongoing trade uncertainty is weakening consumer and business confidence and slowing hiring as firms delay investment. Combined with subdued consumer sentiment, slower population growth, and weaker income gains are expected to dampen consumer spending.

Retail sales are projected to grow at an average rate of 4.0 percent between 2025 and 2028 and should sustain job gains in retail which hires majority of the workers in this occupation.

This occupation may be impacted by Canada-U.S. trade tensions over the forecast period, 2025-2027.

Here are some key facts about retail sales supervisors in Saskatchewan:

Approximately 9,050 people work in this occupation.

Retail sales supervisors mainly work in the following sectors:

Other retail stores (NAICS 44-45, except 445): 59%

Food and beverage stores (NAICS 445): 30%

The distribution of full-time and part-time workers in this occupation is:

Full-time workers: 85% compared to 81% for all occupations

Part-time workers: 15% compared to 19% for all occupations

74% of retail sales supervisors work all year, while 26% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 43 weeks for all occupations.

Less than 5% of retail sales supervisors are self-employed compared to an average of 16% for all occupations.

The gender distribution of people in this occupation is:

Men: 41% compared to 53% for all occupations

Women: 59% compared to 47% for all occupations

The educational attainment of workers in this occupation is:

no high school diploma: 11% compared to 11% for all occupations

high school diploma or equivalent: 49% compared to 33% for all occupations

apprenticeship or trades certificate or diploma: 6% compared to 15% for all occupations

college certificate or diploma or university certificate below bachelor's: 14% compared to 17% for all occupations

bachelor's degree: 15% compared to 18% for all occupations

university certificate, degree or diploma above bachelor level: 5% compared to 7% for all occupations

The employment outlook will be Moderate for retail sales supervisors (NOC 62010) in Alberta for the 2025-2027 period.

The following factors contributed to this outlook:

Employment growth will lead to a moderate number of new positions.

A moderate number of positions will become available due to retirements.

There are a small number of unemployed workers with recent experience in this occupation.

Occupations in retail continue to be in constant demand with high rates of turnover and some recruitment challenges.

Economic uncertainty amid ongoing trade disputes may affect decision making of some consumers, thereby affecting the employment opportunities for this occupation.

However, easing interest rates and inflation

may

improve household spending and the outlook for this occupation.

Here are some key facts about retail sales supervisors in Alberta:

Approximately 29,200 people work in this occupation.

Retail sales supervisors mainly work in the following sectors:

Other retail stores (NAICS 44-45, except 445): 57%

Food and beverage stores (NAICS 445): 28%

The distribution of full-time and part-time workers in this occupation is:

Full-time workers: 82% compared to 80% for all occupations

Part-time workers: 18% compared to 20% for all occupations

69% of retail sales supervisors work all year, while 31% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 42 weeks for all occupations.

Less than 5% of retail sales supervisors are self-employed compared to an average of 15% for all occupations.

The gender distribution of people in this occupation is:

Men: 41% compared to 53% for all occupations

Women: 59% compared to 47% for all occupations

The educational attainment of workers in this occupation is:

no high school diploma: 9% compared to 10% for all occupations

high school diploma or equivalent: 42% compared to 28% for all occupations

apprenticeship or trades certificate or diploma: 8% compared to 13% for all occupations

college certificate or diploma or university certificate below bachelor's: 18% compared to 19% for all occupations

bachelor's degree: 18% compared to 21% for all occupations

university certificate, degree or diploma above bachelor level: 5% compared to 9% for all occupations

The employment outlook will be Moderate for retail sales supervisors (NOC 62010) in British Columbia for the 2025-2027 period.

The following factors contributed to this outlook:

Employment growth will lead to a few new positions.

A moderate number of positions will become available due to retirements.

There are a small number of unemployed workers with recent experience in this occupation.

Occupations in retail are in steady demand with high rates of turnover and some recruitment challenges. Employment opportunities are influenced by consumer spending levels and the strength of the economy. Ongoing trade uncertainty is weakening consumer and business confidence and slowing hiring as firms delay investment; subdued consumer sentiment, slower population growth, and weaker income gains are expected to dampen consumer spending.

Here are some key facts about retail sales supervisors in British Columbia:

Approximately 36,750 people work in this occupation.

Retail sales supervisors mainly work in the following sectors:

Other retail stores (NAICS 44-45, except 445): 54%

Food and beverage stores (NAICS 445): 32%

The distribution of full-time and part-time workers in this occupation is:

Full-time workers: 85% compared to 78% for all occupations

Part-time workers: 15% compared to 22% for all occupations

71% of retail sales supervisors work all year, while 28% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 42 weeks for all occupations.

Less than 5% of retail sales supervisors are self-employed compared to an average of 17% for all occupations.

The gender distribution of people in this occupation is:

Men: 44% compared to 52% for all occupations

Women: 56% compared to 48% for all occupations

The educational attainment of workers in this occupation is:

no high school diploma: 8% compared to 8% for all occupations

high school diploma or equivalent: 43% compared to 28% for all occupations

apprenticeship or trades certificate or diploma: 7% compared to 13% for all occupations

college certificate or diploma or university certificate below bachelor's: 18% compared to 17% for all occupations

bachelor's degree: 17% compared to 22% for all occupations

university certificate, degree or diploma above bachelor level: 6% compared to 12% for all occupations

The employment outlook will be Moderate for retail sales supervisors (NOC 62010) in Nunavut for the 2025-2027 period.

The following factors contributed to this outlook:

Employment growth will lead to several new positions.

Not many positions will become available due to retirements.

There are several unemployed workers with recent experience in this occupation.

Prospective workers in this occupation may benefit from Nunavut's relatively high job vacancy rate in retail trade in 2025.

Nunavut's retail trade job vacancy rate was 7.9% in the first quarter of 2025 and 6.4% in the second quarter of 2025 according to Statistics Canada's Job Vacancy and Wage Survey (

Statistics Canada, 2025

).

Retail sales are expected to increase moderately by around three percent annually over the forecast period, 2025-2027 (

Conference Board of Canada, 2025

).

Here are some key facts about retail sales supervisors in Nunavut:

Approximately 50 people worked in this occupation in May 2021.

Retail sales supervisors mainly work in the following sectors:

Wholesale and Retail Trade (NAICS 41, 44-45): 94%

Public Administration and Defence (NAICS 91): 6%

The gender distribution of people in this occupation is:

Men: 54% compared to 51% for all occupations

Women: 46% compared to 49% for all occupations

The educational attainment of workers in this occupation is:

no high school diploma: 28% compared to 37% for all occupations

high school diploma or equivalent: 43% compared to 22% for all occupations

apprenticeship or trades certificate or diploma: 14% compared to 11% for all occupations

college certificate or diploma or university certificate below bachelor's: 14% compared to 15% for all occupations

bachelor's degree: n/a

university certificate, degree or diploma above bachelor level: n/a