C.A. · Registered Migration Agent (MARN: 1803385)

ANZSCO 431411 · CSOL · ROL

Hotel Service Manager: ANZSCO 431411

Official Home Affairs skilled occupation list · checked 21 October 2026

Hotel Service Manager (ANZSCO 431411) is on the CSOL (Core Skills Occupation List) and ROL (Regional Occupation List). It can be used for the 494, 482 and 186 visas, and the skills assessment is done by VETASSESS. Checked against the Home Affairs list on 21 October 2026.

Occupation lists

CSOL, ROL

Core Skills Occupation List; Regional Occupation List

Permanent visa options

186

Visas that give permanent residence

Assessing authority

VETASSESS

Vocational Education and Training Assessment Services

Skill level

Level 2

Associate degree, advanced diploma or diploma, or at least 3 years of relevant experience

The job

What a hotel service manager does

Supervises and coordinates the activities of hotel service workers.

Also known as

  • Hotel Service Supervisor

Specialisations

  • Front Office Manager (Hotel)
  • Head Housekeeper
  • Head Porter (Hotel)
  • Hotel Concierge
  • Hotel Office Manager

Unit group 4314

Tasks of Hotel Service Managers

  • Determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
  • Conferring with managers to coordinate activities with other organisational units
  • Maintaining attendance records and rosters
  • Explaining and enforcing safety regulations
  • Overseeing the work of the unit and suggesting improvements and changes
  • Conferring with workers to resolve grievances
  • May perform front office and hotel reception duties

Qualifications and experience

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

Assessing authorities check your duties against these tasks, so your experience must match them, not only the job title.

Visa options

Which visas ANZSCO 431411 can be used for

From the Department of Home Affairs combined list of eligible skilled occupations. Every visa also has its own points, age, English, experience and skills assessment rules.

Skills assessment

Skills assessment for ANZSCO 431411

Most skilled visas need a positive skills assessment from the authority below before you can lodge. It must be for the same occupation you nominate.

Vocational Education and Training Assessment Services (VETASSESS)

We prepare your VETASSESS assessment with you and check that your duties match ANZSCO 431411 before you apply.

States and territories

State and territory nomination

Home Affairs does not list Hotel Service Manager for the 190 or 491, so states and territories cannot nominate it. Employer sponsorship is the main route.

Questions

ANZSCO 431411: common questions

What is the ANZSCO code for hotel service manager?
The ANZSCO code is 431411 (Hotel Service Manager). Your occupation is decided by your actual duties, not your job title.
What does a hotel service manager do?
A hotel service manager supervises and coordinates the activities of hotel service workers. It is an ANZSCO skill level 2 occupation.
Which skilled occupation list is Hotel Service Manager on?
Hotel Service Manager is on the Core Skills Occupation List (CSOL) and Regional Occupation List (ROL), according to the Home Affairs combined list checked on 21 October 2026.
Can I get a 189 visa as a hotel service manager?
No. Home Affairs does not list Hotel Service Manager for the 189, which is only open to some MLTSSL occupations. Routes that are open: employer sponsorship (482 or 186) or a regional employer (494).
Is Hotel Service Manager eligible for state nomination (190 or 491)?
No. Home Affairs does not list Hotel Service Manager for the state nominated 190 or 491 visas. Routes that are open: employer sponsorship (482 or 186) or a regional employer (494).
Can an employer sponsor a hotel service manager?
Yes. It is on the Core Skills Occupation List, so an approved employer can nominate it for the Skills in Demand (subclass 482) Core Skills stream and the subclass 186 Direct Entry stream. A regional employer can also use the 494.
Who assesses hotel service manager skills for Australian migration?
The assessing authority for ANZSCO 431411 is VETASSESS. You need a positive skills assessment before you lodge most skilled visas, and some 482 applicants also need one.

Talk to us

Is ANZSCO 431411 your occupation? Ask us about your options.

Tell us your duties, qualifications, experience and English scores. We will confirm the right occupation and the visas that fit.

The more context you give, the more useful the first conversation will be.

Source: Department of Home Affairs, checked 21 October 2026. Descriptions: Australian Bureau of Statistics, ANZSCO 2022 (CC BY 4.0). General information only, not immigration advice.

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