Secretary (General): ANZSCO 521211

Performs secretarial, clerical and other administrative tasks in support of Managers and Professionals.

• Liaising with other staff to arrange meetings, and to gain and provide information
• Preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors
• Maintaining appointment diaries and making travel arrangements
• Processing incoming and outgoing mail, filing correspondence and maintaining records
• Answering telephone calls, responding to inquiries and redirecting callers
• Taking and transcribing dictation of letters and other documents
• Greeting visitors, ascertaining nature of business and directing visitors to appropriate persons
• May implement management decisions and maintain records of meetings
• May handle bookkeeping and petty cash functions

Qualifications and experience

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

Assessing authorities check your duties against these tasks, so your experience must match them, not only the job title.