Insurance Investigator: ANZSCO 599611

Conducts investigations into insurance claims to ensure their validity.

Registration or licensing is required to work in this occupation in Australia.

• Examining scenes of incidents resulting in insurance claims to determine causes and effects
• Interviewing witnesses and claimants to obtain details required to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and preparing statements and reports
• Inspecting damaged buildings, equipment and motor vehicles and estimating the cost of repairs
• Estimating business losses resulting from fire, theft and other business disruptions
• Reporting the extent of damage and estimated costs to the insurer
• Inspecting property, buildings and operations of commercial and industrial establishments to assess physical conditions and work practices
• Evaluating the adequacy of security, fire and related systems
• Preparing reports and recommending action to reduce risks
• Compiling data which influence the determination of premium rates

Qualifications and experience

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupation Insurance Risk Surveyor has a level of skill commensurate with the qualifications and experience outlined below.

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

• AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)
• AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

Assessing authorities check your duties against these tasks, so your experience must match them, not only the job title.