Training and Development Professional: OSCA 222431

Plans, develops, implements and evaluates training and development programs to ensure management and staff acquire the skills and develop the competencies required by an organisation to meet organisational objectives.

Skill level 1: Bachelor degree or higher, or at least 5 years of relevant experience

• Identifies training needs and requirements of individuals and organisations
• Sets human resource development objectives and evaluates learning outcomes
• Prepares and develops instructional training material and aids, such as handbooks, visual aids, online tutorials, demonstration models, and support training reference documentation
• Designs, coordinates, schedules and conducts training and development programs that can be delivered in the form of individual and group instruction, and facilitates workshops, meetings, demonstrations and conferences
• Liaises with external training providers to arrange delivery of specific training and development programs
• Monitors and performs ongoing evaluation and assessment of training quality and effectiveness, and reviews and modifies training objectives, methods and course deliverables
• Gathers, investigates and researches background materials to gain an understanding of various subject matters and systems
• Writes end user products and materials such as user training, tutorial and instruction manuals, online help, and operating and maintenance instructions