NOC 2021 · 12104 · TEER 2
NOC 12104: Employment insurance and revenue officers
Official NOC 2021, Job Bank and IRCC data · checked 21 October 2026
Employment insurance and revenue officers administer and enforce laws and regulations related to tax revenue, employment insurance and other government benefit services. They are employed by government agencies.
TEER
TEER 2
Usually needs a college diploma, an apprenticeship of 2 or more years, or supervisory work
Median wage (Canada)
$34.87 / hour
Job Bank, 2023-2024
High-wage tier (from 3 Nov 2026)
Not on the list
No high-wage CRS points
Express Entry categories
None
General and program draws only
Express Entry
How NOC 12104 counts for Express Entry
- Federal Skilled Worker: eligible occupationNeeds 1 year of continuous skilled (TEER 0–3) work in the last 10 years and 67 points on the FSW grid.
- Canadian Experience Class: eligible occupationNeeds 1 year of skilled (TEER 0–3) work in Canada in the last 3 years.
- Federal Skilled Trades: not eligibleNeeds 2 years of work in an eligible trade group in the last 5 years, plus a job offer or a Canadian certificate of qualification.
High-wage CRS points
NOC 12104 is not one of IRCC's 186 high-wage occupations, so Canadian work or a job offer in it earns no high-wage points. Your usual Canadian work-length points still count.
See all 186 high-wage occupationsCategory-based draws
NOC 12104 is not on any of IRCC's 2026 occupation categories. You can still be invited through general, program-specific or French-language draws.
IRCC category listsDuties
Main duties
This group performs some or all of the following duties:
- Excise tax revenue officers
- Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud
- Examine accounting systems and internal controls of organizations
- Provide advice on reporting and evaluation methods for goods subject to taxation
- Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases.
- Government benefits services officers
- Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS)
- Ascertain the facts on such issues as reasons for loss of employment and availability for work
- Monitor the payments of benefits and investigate claimants when there appears to be fraud or abuse.
For Express Entry, your experience must match the lead statement and most of these duties, not only the job title.
Job titles
Example job titles
- employment insurance agent
- employment insurance benefits control officer
- revenue officer
- tax collection officer
- tax enforcement officer
All 59 job titles in NOC 12104
- adjudication officer - employment insurance
- adjudicator - employment insurance
- appeal judge - employment insurance
- appeal officer
- appeal officer - taxation
- assessing officer - taxation
- assessing unit head - taxation
- audit reviewer - taxation
- benefits officer - government services
- business expertise advisor - government services
- business expertise consultant - government services
- citizen services officer (CSO) - government services
- claims adjudication officer - employment insurance
- claims adjudicator - employment insurance
- collection agent - government services
- collection officer - taxation
- collection unit head - government services
- collector of taxes
- coverage and interpretation officer - taxation
- employment insurance agent
- employment insurance benefit claims investigator
- employment insurance benefits control officer
- employment insurance officer
- excise duty agent
- excise duty officer
- excise duty supervisor
- excise examiner
- excise tax collection supervisor
- excise tax collector
- excise tax inspector
- excise tax officers supervisor
- field auditor - taxation
- goods and services tax (GST) collection officer
- integrity services investigator - government services
- integrity services investigator - Service Canada
- integrity services officer - government services
- integrity services officer - Service Canada
- municipal tax collector
- office auditor - taxation
- payment service officer - government services
- regional claims and benefits officer - employment insurance
- revenue agent
- revenue officer
- revenue recovery officer
- revenue supervisor
- succession duty auditor - taxation
- tax appeal officer
- tax assessor
- tax auditor - government services
- tax auditors team leader
- tax collection officer
- tax collector
- tax enforcement officer
- tax interpretation officer
- tax investigator
- tax officer
- tax recovery officer
- taxation investigator
- taxation officer
Also includes: appeal officer.
Requirements
Employment requirements
- A bachelor's degree or college diploma is usually required.
- Several years of related administrative or regulatory experience may be required.
- Completion of specialized government training is required.
Additional information
- Progression to managerial positions in these fields is possible with experience.
Wages
Wages for NOC 12104 in Canada
Low, median and high wages per hour in Canadian dollars, from ESDC Job Bank's 2025 wage data.
| Region | Low | Median | High | Source |
|---|---|---|---|---|
| Canada | $27.00 | $34.87 | $51.65 | Labour Force Survey, 2023-2024 |
| Newfoundland and Labrador | $28.00 | $33.00 | $40.00 | Labour Force Survey, 2023-2024 |
| Prince Edward Island | $28.11 | $35.00 | $42.31 | Labour Force Survey, 2023-2024 |
| Nova Scotia | $21.33 | $33.41 | $53.85 | Labour Force Survey, 2023-2024 |
| New Brunswick | $28.00 | $33.17 | $47.18 | Labour Force Survey, 2023-2024 |
| Quebec | $26.54 | $34.05 | $48.72 | Labour Force Survey, 2023-2024 |
| Ontario | $26.58 | $35.90 | $55.38 | Labour Force Survey, 2023-2024 |
| Manitoba | $28.00 | $33.33 | $45.64 | Labour Force Survey, 2023-2024 |
| Saskatchewan | $28.11 | $36.22 | $53.10 | Labour Force Survey, 2023-2024 |
| Alberta | $27.65 | $34.22 | $65.75 | Labour Force Survey, 2023-2024 |
| British Columbia | $28.85 | $36.50 | $54.95 | Labour Force Survey, 2023-2024 |
Provinces with too little data are not shown. Wages vary by city and employer; see Job Bank for regional figures.
Job outlook
Job outlook by province, 2025–2027
Job Bank's 3-year employment outlook for this occupation, by province and territory.
ModerateNewfoundland and Labrador
The employment outlook will be Moderate for employment insurance and revenue officers (NOC 12104) in Newfoundland and Labrador for the 2025-2027 period.
The following factors contributed to this outlook:
Employment decline will lead to the loss of some positions.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about employment insurance and revenue officers in Newfoundland and Labrador:
Approximately 3,000 people work in this occupation.
Employment insurance and revenue officers mainly work in the following sectors:
Federal government public administration (NAICS 911): more than 95%
70% of employment insurance and revenue officers work all year, while 30% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 40 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 28% compared to 51% for all occupations
Women: 71% compared to 49% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 11% for all occupations
high school diploma or equivalent: 16% compared to 27% for all occupations
apprenticeship or trades certificate or diploma: 8% compared to 17% for all occupations
college certificate or diploma or university certificate below bachelor's: 35% compared to 23% for all occupations
bachelor's degree: 34% compared to 14% for all occupations
university certificate, degree or diploma above bachelor level: 6% compared to 7% for all occupations
ModeratePrince Edward Island
The employment outlook will be Moderate for employment insurance and revenue officers (NOC 12104) in Prince Edward Island for the 2025-2027 period.
The following factors contributed to this outlook:
Employment is expected to remain relatively stable.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about employment insurance and revenue officers in Prince Edward Island:
Approximately 1,650 people work in this occupation.
Employment insurance and revenue officers mainly work in the following sectors:
Federal government public administration (NAICS 911): more than 95%
78% of employment insurance and revenue officers work all year, while 22% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 41 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 27% compared to 51% for all occupations
Women: 73% compared to 49% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 11% for all occupations
high school diploma or equivalent: 20% compared to 28% for all occupations
apprenticeship or trades certificate or diploma: 7% compared to 11% for all occupations
college certificate or diploma or university certificate below bachelor's: 40% compared to 25% for all occupations
bachelor's degree: 28% compared to 17% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations
ModerateNova Scotia
The employment outlook will be Moderate for employment insurance and revenue officers (NOC 12104) in Nova Scotia for the 2025-2027 period.
The following factors contributed to this outlook:
Employment is expected to remain relatively stable.
A moderate number of positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about employment insurance and revenue officers in Nova Scotia:
Approximately 1,700 people work in this occupation.
Employment insurance and revenue officers mainly work in the following sectors:
Federal government public administration (NAICS 911): 93%
83% of employment insurance and revenue officers work all year, while 17% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 42 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 35% compared to 51% for all occupations
Women: 65% compared to 49% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 10% for all occupations
high school diploma or equivalent: 18% compared to 27% for all occupations
apprenticeship or trades certificate or diploma: 9% compared to 12% for all occupations
college certificate or diploma or university certificate below bachelor's: 28% compared to 22% for all occupations
bachelor's degree: 37% compared to 20% for all occupations
university certificate, degree or diploma above bachelor level: 6% compared to 10% for all occupations
ModerateQuebec
The employment outlook will be Moderate for employment insurance and revenue officers (NOC 12104) in Quebec for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a moderate number of new positions.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about employment insurance and revenue officers in Quebec:
Approximately 15,700 people work in this occupation.
Employment insurance and revenue officers mainly work in the following sectors:
Federal government public administration (NAICS 911): 70%
Provincial and territorial public administration (NAICS 912): 25%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 93% compared to 82% for all occupations
Part-time workers: 7% compared to 18% for all occupations
74% of employment insurance and revenue officers work all year, while 26% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 43 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 35% compared to 52% for all occupations
Women: 65% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 12% for all occupations
high school diploma or equivalent: 12% compared to 19% for all occupations
apprenticeship or trades certificate or diploma: 9% compared to 19% for all occupations
college certificate or diploma or university certificate below bachelor's: 28% compared to 22% for all occupations
bachelor's degree: 35% compared to 17% for all occupations
university certificate, degree or diploma above bachelor level: 15% compared to 11% for all occupations
ModerateOntario
The employment outlook will be Moderate for employment insurance and revenue officers (NOC 12104) in Ontario for the 2025-2027 period.
The following factors contributed to this outlook:
Employment is expected to remain relatively stable.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about employment insurance and revenue officers in Ontario:
Approximately 19,500 people work in this occupation.
Employment insurance and revenue officers mainly work in the following sectors:
Federal government public administration (NAICS 911): 92%
82% of employment insurance and revenue officers work all year, while 18% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 43 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 34% compared to 52% for all occupations
Women: 66% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 9% for all occupations
high school diploma or equivalent: 17% compared to 25% for all occupations
apprenticeship or trades certificate or diploma: less than 5% compared to 8% for all occupations
college certificate or diploma or university certificate below bachelor's: 28% compared to 22% for all occupations
bachelor's degree: 40% compared to 24% for all occupations
university certificate, degree or diploma above bachelor level: 11% compared to 13% for all occupations
ModerateManitoba
The employment outlook will be Moderate for employment insurance and revenue officers (NOC 12104) in Manitoba for the 2025-2027 period.
The following factors contributed to this outlook:
Employment decline will lead to the loss of some positions.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about employment insurance and revenue officers in Manitoba:
Approximately 4,250 people work in this occupation.
Employment insurance and revenue officers mainly work in the following sectors:
Federal government public administration (NAICS 911): 95%
78% of employment insurance and revenue officers work all year, while 22% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 43 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 38% compared to 53% for all occupations
Women: 62% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 12% for all occupations
high school diploma or equivalent: 27% compared to 31% for all occupations
apprenticeship or trades certificate or diploma: 8% compared to 12% for all occupations
college certificate or diploma or university certificate below bachelor's: 18% compared to 17% for all occupations
bachelor's degree: 34% compared to 20% for all occupations
university certificate, degree or diploma above bachelor level: 11% compared to 8% for all occupations
ModerateAlberta
The employment outlook will be Moderate for employment insurance and revenue officers (NOC 12104) in Alberta for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a moderate number of new positions.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about employment insurance and revenue officers in Alberta:
Approximately 4,200 people work in this occupation.
Employment insurance and revenue officers mainly work in the following sectors:
Federal government public administration (NAICS 911): 88%
Provincial and territorial public administration (NAICS 912): 9%
75% of employment insurance and revenue officers work all year, while 25% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 42 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 35% compared to 53% for all occupations
Women: 65% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 10% for all occupations
high school diploma or equivalent: 19% compared to 28% for all occupations
apprenticeship or trades certificate or diploma: 6% compared to 13% for all occupations
college certificate or diploma or university certificate below bachelor's: 21% compared to 19% for all occupations
bachelor's degree: 40% compared to 21% for all occupations
university certificate, degree or diploma above bachelor level: 14% compared to 9% for all occupations
ModerateBritish Columbia
The employment outlook will be Moderate for employment insurance and revenue officers (NOC 12104) in British Columbia for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a moderate number of new positions.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about employment insurance and revenue officers in British Columbia:
Approximately 8,900 people work in this occupation.
Employment insurance and revenue officers mainly work in the following sectors:
Federal government public administration (NAICS 911): 92%
Provincial and territorial public administration (NAICS 912): 6%
81% of employment insurance and revenue officers work all year, while 19% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 42 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 39% compared to 52% for all occupations
Women: 61% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 8% for all occupations
high school diploma or equivalent: 19% compared to 28% for all occupations
apprenticeship or trades certificate or diploma: 6% compared to 13% for all occupations
college certificate or diploma or university certificate below bachelor's: 21% compared to 17% for all occupations
bachelor's degree: 44% compared to 22% for all occupations
university certificate, degree or diploma above bachelor level: 9% compared to 12% for all occupations
LimitedNew Brunswick
The employment outlook will be Limited for employment insurance and revenue officers (NOC 12104) in New Brunswick for the 2025-2027 period.
The following factors contributed to this outlook:
Employment decline will lead to the loss of some positions.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Employment insurance and revenue officers work in the public sector.
Typically, employees are trained on subject matter after being hired.
A security clearance and a background check are typically required.
Candidates may be required to be bilingual for certain positions.
Here are some key facts about employment insurance and revenue officers in New Brunswick:
Approximately 2,400 people work in this occupation.
Employment insurance and revenue officers mainly work in the following sectors:
Federal government public administration (NAICS 911): more than 95%
77% of employment insurance and revenue officers work all year, while 23% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 42 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 30% compared to 52% for all occupations
Women: 70% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 11% for all occupations
high school diploma or equivalent: 18% compared to 30% for all occupations
apprenticeship or trades certificate or diploma: 8% compared to 12% for all occupations
college certificate or diploma or university certificate below bachelor's: 39% compared to 23% for all occupations
bachelor's degree: 28% compared to 16% for all occupations
university certificate, degree or diploma above bachelor level: 6% compared to 7% for all occupations
LimitedSaskatchewan
The employment outlook will be Limited for employment insurance and revenue officers (NOC 12104) in Saskatchewan for the 2025-2027 period.
The following factors contributed to this outlook:
Employment decline will lead to the loss of some positions.
A moderate number of positions will become available due to retirements.
Here are some key facts about employment insurance and revenue officers in Saskatchewan:
Approximately 1,350 people work in this occupation.
Employment insurance and revenue officers mainly work in the following sectors:
Federal government public administration (NAICS 911): 81%
Provincial and territorial public administration (NAICS 912): 11%
Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 8%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 93% compared to 81% for all occupations
Part-time workers: 7% compared to 19% for all occupations
76% of employment insurance and revenue officers work all year, while 24% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 43 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 37% compared to 53% for all occupations
Women: 63% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 11% for all occupations
high school diploma or equivalent: 25% compared to 33% for all occupations
apprenticeship or trades certificate or diploma: less than 5% compared to 15% for all occupations
college certificate or diploma or university certificate below bachelor's: 25% compared to 17% for all occupations
bachelor's degree: 36% compared to 18% for all occupations
university certificate, degree or diploma above bachelor level: 7% compared to 7% for all occupations
UndeterminedNorthwest Territories
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedNunavut
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
Source: ESDC Job Bank, 3-year employment outlooks 2025–2027 (released December 2025).
Provinces
Provincial Nominee Programs
A provincial nomination adds 600 CRS points. Most provinces run occupation-targeted draws or in-demand lists, and some accept TEER 4 and 5 occupations that Express Entry does not.
Provincial lists change often, sometimes between draws. We check whether NOC 12104 is being targeted by any province as part of a consultation.
Similar occupations
Related NOC codes
Classified elsewhere
If your duties fit one of these better, use that code instead.
- 11100 Financial auditors and accountants
- 40011 Government managers - economic analysis, policy development and program administration
- 40010 Government managers - health and social policy development and program administration
- 11109 Other financial officers
- 41403 Social policy researchers, consultants and program officers
Same occupation group
Administrative and regulatory occupations
- 12100 Executive assistants
- 12101 Human resources and recruitment officers
- 12102 Procurement and purchasing agents and officers
- 12103 Conference and event planners
Questions
NOC 12104: common questions
What is the NOC code for employment insurance and revenue officers?
What TEER category is NOC 12104?
Is NOC 12104 eligible for Express Entry?
Is NOC 12104 a high-wage occupation for Express Entry?
Is NOC 12104 eligible for category-based Express Entry draws?
What is the median wage for NOC 12104 in Canada?
Classification
Where it sits in NOC 2021
- 1Business, finance and administration occupationsBroad Category
- 12Administrative and financial supervisors and specialized administrative occupationsMajor Group
- 121Specialized administrative occupationsSub-major Group
- 1210Administrative and regulatory occupationsMinor Group
- 12104Employment insurance and revenue officers
Enquiry
Is NOC 12104 your occupation? Ask us about your options.
Tell us your duties, experience and language scores. We will confirm your NOC code and the Canadian routes that fit.
Sources: Statistics Canada, NOC 2021 Version 1.0, Job Bank wages (2025), Job Bank outlooks 2025–2027 and IRCC. Contains information licensed under the Open Government Licence – Canada. Checked 21 October 2026.
NOC 2026 is due from Statistics Canada in December 2026. IRCC still uses NOC 2021 codes, and this page will show any change once IRCC switches.
This page is general information, not immigration advice. It is not affiliated with or endorsed by the Government of Canada, IRCC or ESDC.
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