NOC 2021 · 12201 · TEER 2
NOC 12201: Insurance adjusters and claims examiners
Official NOC 2021, Job Bank and IRCC data · checked 21 October 2026
Insurance adjusters investigate insurance claims and determine the amount of loss or damages covered by insurance policies. They are employed in claims departments of insurance companies or as independent adjusters. Insurance claims examiners examine claims investigated by insurance adjusters and authorize payments. They are employed at head offices or branches of insurance companies.
TEER
TEER 2
Usually needs a college diploma, an apprenticeship of 2 or more years, or supervisory work
Median wage (Canada)
$35.00 / hour
Job Bank, 2023-2024
High-wage tier (from 3 Nov 2026)
Tier 3
+20 CRS for Canadian work, or 50 for a job offer
Express Entry categories
None
General and program draws only
Express Entry
How NOC 12201 counts for Express Entry
- Federal Skilled Worker: eligible occupationNeeds 1 year of continuous skilled (TEER 0–3) work in the last 10 years and 67 points on the FSW grid.
- Canadian Experience Class: eligible occupationNeeds 1 year of skilled (TEER 0–3) work in Canada in the last 3 years.
- Federal Skilled Trades: not eligibleNeeds 2 years of work in an eligible trade group in the last 5 years, plus a job offer or a Canadian certificate of qualification.
High-wage CRS points
NOC 12201 is in tier 3 of IRCC's high-wage list, in effect from 3 November 2026.
| 12+ months of Canadian work | +20 points on top of work-length points |
|---|---|
| Qualifying job offer (no LMIA) | 50 points |
You get whichever option scores higher, not both.
See all 186 high-wage occupationsCategory-based draws
NOC 12201 is not on any of IRCC's 2026 occupation categories. You can still be invited through general, program-specific or French-language draws.
IRCC category listsDuties
Main duties
This group performs some or all of the following duties:
- Insurance adjusters
- Investigate circumstances surrounding insurance claims to determine validity of claim
- Inspect automobile, home or other property damage
- Take statements and consult with claimants, accident witnesses, doctors and other relevant individuals and examine records or reports
- Determine amount of loss or damages covered by insurance policies
- Negotiate settlement of claims
- Prepare adjustment reports.
- Insurance claims examiners
- Review, examine, calculate and authorize insurance claims investigated by insurance adjusters
- Examine adjusters' reports and similar insurance claims or precedents to determine extent of insurance coverage
- Ensure claims are valid and settlements are made according to company practices and procedures
- Consult lawyers, doctors or other relevant individuals to discuss insurance claims
- Approve automobile, fire, life, disability, dental or other insurance claims.
For Express Entry, your experience must match the lead statement and most of these duties, not only the job title.
Job titles
Example job titles
- adjuster
- claims examiner
- claims representative
- insurance adjuster
All 39 job titles in NOC 12201
- adjuster
- adjuster - insurance
- adjuster trainee - insurance
- automobile claims technical adjuster
- casualty insurance adjuster
- claims adjuster - insurance
- claims approver - insurance
- claims consultant
- claims examiner
- claims examiner - insurance
- claims investigator
- claims investigator - insurance
- claims representative
- claims representative - insurance
- disability claims examiner - insurance
- disaster relief claims adjuster - insurance
- field adjuster - insurance
- fire insurance adjuster
- freight adjuster - insurance
- group life claims examiner - insurance
- health and dental claims examiner - insurance
- insurance adjuster
- insurance inspector
- liability adjuster - insurance
- loss examiner - insurance
- marine claims adjuster - insurance
- marine insurance adjuster
- medical claims assessor - insurance
- motor vehicle claims adjuster - insurance
- production examiner
- property adjuster - insurance
- public adjuster - insurance
- railroad claims adjuster - insurance
- settlement management associate
- settlement specialist
- staff adjuster - insurance
- telephone adjuster - insurance
- trainee adjuster - insurance
- workers' compensation adjuster - insurance
Also includes: production examiner.
Requirements
Employment requirements
- Completion of secondary school is required.
- A bachelor's degree, college diploma or some post-secondary education or Several years of experience as a clerk in the claims department or other general insurance experience is required.
- Several years of on-the-job training and completion of insurance industry courses and training programs are required.
- Independent adjusters require a provincial licence issued by the Superintendent of Insurance in the province or territory of employment.
Additional information
- Completion of educational programs through the Insurance Institute of Canada or its provincial counterparts entitles insurance adjusters and claims examiners to professional recognition as a Chartered Insurance Professional (CIP), and with additional university courses, as a Fellow Chartered Insurance Professional (FCIP).
This occupation may be regulated in some provinces. You may need a licence or certificate from the provincial regulator before you can work in it in Canada, even if you hold permanent residence.
Wages
Wages for NOC 12201 in Canada
Low, median and high wages per hour in Canadian dollars, from ESDC Job Bank's 2025 wage data.
| Region | Low | Median | High | Source |
|---|---|---|---|---|
| Canada | $22.56 | $35.00 | $52.20 | Labour Force Survey, 2023-2024 |
| Newfoundland and Labrador | $21.25 | $30.00 | $47.58 | Labour Force Survey, 2023-2024 |
| Prince Edward Island | $17.31 | $32.45 | $39.01 | Labour Force Survey, 2023-2024 |
| Nova Scotia | $21.54 | $31.48 | $45.13 | Labour Force Survey, 2023-2024 |
| New Brunswick | $18.00 | $30.00 | $39.56 | Labour Force Survey, 2023-2024 |
| Quebec | $24.10 | $32.97 | $49.45 | Labour Force Survey, 2023-2024 |
| Ontario | $21.43 | $35.00 | $53.85 | Labour Force Survey, 2023-2024 |
| Manitoba | $18.87 | $24.00 | $43.02 | Labour Force Survey, 2023-2024 |
| Saskatchewan | $22.26 | $34.13 | $45.95 | Labour Force Survey, 2023-2024 |
| Alberta | $24.04 | $34.71 | $48.08 | Labour Force Survey, 2023-2024 |
| British Columbia | $29.00 | $40.96 | $53.57 | Labour Force Survey, 2023-2024 |
Provinces with too little data are not shown. Wages vary by city and employer; see Job Bank for regional figures.
Job outlook
Job outlook by province, 2025–2027
Job Bank rates the 3-year outlook as good or very good in New Brunswick.
GoodNew Brunswick
The employment outlook will be Good for insurance adjusters and claims examiners (NOC 12201) in New Brunswick for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to several new positions.
Not many positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about insurance adjusters and claims examiners in New Brunswick:
Approximately 1,050 people work in this occupation.
Insurance adjusters and claims examiners mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): more than 95%
87% of insurance adjusters and claims examiners work all year, while 13% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 42 weeks for all occupations.
6% of insurance adjusters and claims examiners are self-employed compared to an average of 10% for all occupations.
The gender distribution of people in this occupation is:
Men: 36% compared to 52% for all occupations
Women: 64% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 11% for all occupations
high school diploma or equivalent: 26% compared to 30% for all occupations
apprenticeship or trades certificate or diploma: 9% compared to 12% for all occupations
college certificate or diploma or university certificate below bachelor's: 41% compared to 23% for all occupations
bachelor's degree: 21% compared to 16% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations
ModerateNewfoundland and Labrador
The employment outlook will be Moderate for insurance adjusters and claims examiners (NOC 12201) in Newfoundland and Labrador for the 2025-2027 period.
The following factors contributed to this outlook:
Employment decline will lead to the loss of some positions.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about insurance adjusters and claims examiners in Newfoundland and Labrador:
Approximately 300 people worked in this occupation in May 2021.
Insurance adjusters and claims examiners mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): more than 95%
83% of insurance adjusters and claims examiners work all year, while 17% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 40 weeks for all occupations.
Less than 5% of insurance adjusters and claims examiners are self-employed compared to an average of 8% for all occupations.
The gender distribution of people in this occupation is:
Men: 25% compared to 51% for all occupations
Women: 75% compared to 49% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: n/a
high school diploma or equivalent: 11% compared to 27% for all occupations
apprenticeship or trades certificate or diploma: 9% compared to 17% for all occupations
college certificate or diploma or university certificate below bachelor's: 51% compared to 23% for all occupations
bachelor's degree: 30% compared to 14% for all occupations
university certificate, degree or diploma above bachelor level: n/a
ModeratePrince Edward Island
The employment outlook will be Moderate for insurance adjusters and claims examiners (NOC 12201) in Prince Edward Island for the 2025-2027 period.
The following factors contributed to this outlook:
Employment is expected to remain relatively stable.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about insurance adjusters and claims examiners in Prince Edward Island:
Approximately 100 people worked in this occupation in May 2021.
Insurance adjusters and claims examiners mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): 92%
Federal government public administration (NAICS 911): 8%
88% of insurance adjusters and claims examiners work all year, while 12% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 50 weeks compared to 41 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 32% compared to 51% for all occupations
Women: 68% compared to 49% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: n/a
high school diploma or equivalent: 14% compared to 28% for all occupations
apprenticeship or trades certificate or diploma: n/a
college certificate or diploma or university certificate below bachelor's: 18% compared to 25% for all occupations
bachelor's degree: 45% compared to 17% for all occupations
university certificate, degree or diploma above bachelor level: n/a
ModerateNova Scotia
The employment outlook will be Moderate for insurance adjusters and claims examiners (NOC 12201) in Nova Scotia for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a moderate number of new positions.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about insurance adjusters and claims examiners in Nova Scotia:
Approximately 1,250 people work in this occupation.
Insurance adjusters and claims examiners mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): more than 95%
85% of insurance adjusters and claims examiners work all year, while 15% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 42 weeks for all occupations.
Less than 5% of insurance adjusters and claims examiners are self-employed compared to an average of 11% for all occupations.
The gender distribution of people in this occupation is:
Men: 36% compared to 51% for all occupations
Women: 64% compared to 49% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 10% for all occupations
high school diploma or equivalent: 17% compared to 27% for all occupations
apprenticeship or trades certificate or diploma: 7% compared to 12% for all occupations
college certificate or diploma or university certificate below bachelor's: 28% compared to 22% for all occupations
bachelor's degree: 40% compared to 20% for all occupations
university certificate, degree or diploma above bachelor level: 7% compared to 10% for all occupations
ModerateQuebec
The employment outlook will be Moderate for insurance adjusters and claims examiners (NOC 12201) in Quebec for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to several new positions.
Not many positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about insurance adjusters and claims examiners in Quebec:
Approximately 8,600 people work in this occupation.
Insurance adjusters and claims examiners mainly work in the following sectors:
Finance, insurance, real estate and leasing (NAICS 52, 53): 94%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 95% compared to 82% for all occupations
Part-time workers: 5% compared to 18% for all occupations
81% of insurance adjusters and claims examiners work all year, while 19% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 43 weeks for all occupations.
Less than 5% of insurance adjusters and claims examiners are self-employed compared to an average of 12% for all occupations.
The gender distribution of people in this occupation is:
Men: 46% compared to 52% for all occupations
Women: 54% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 12% for all occupations
high school diploma or equivalent: 17% compared to 19% for all occupations
apprenticeship or trades certificate or diploma: 21% compared to 19% for all occupations
college certificate or diploma or university certificate below bachelor's: 39% compared to 22% for all occupations
bachelor's degree: 17% compared to 17% for all occupations
university certificate, degree or diploma above bachelor level: 5% compared to 11% for all occupations
ModerateOntario
The employment outlook will be Moderate for insurance adjusters and claims examiners (NOC 12201) in Ontario for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to several new positions.
A moderate number of positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.
What Types of Employers Are Out There?
Almost all insurance adjusters and claims examiners are employed in the finance and insurance sector, working at insurance carriers, agencies, and brokerage houses
What are the Main Trends Affecting Employment?
Growth in the population and in the number of residences should add more insurance business activities
Effects of climate change resulting in incidences of severe weather conditions and property damage
Increase in motor vehicle registrations
What Skills Do I Need to Succeed?
In addition to other formal education, employers tend to recruit individuals who have completed or working towards the Chartered Insurance Professional (CIP) designation
Extensive knowledge of an employer’s business line and insurance products will provide an advantage to job seekers
What Other Information Will I Find Helpful?
For some positions, employment opportunities may be better for those willing to travel for work-related matters, and a valid driver’s licence may be a requirement.
Here are some key facts about insurance adjusters and claims examiners in Ontario:
Approximately 16,100 people work in this occupation.
Insurance adjusters and claims examiners mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): 95%
84% of insurance adjusters and claims examiners work all year, while 16% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 43 weeks for all occupations.
Less than 5% of insurance adjusters and claims examiners are self-employed compared to an average of 15% for all occupations.
The gender distribution of people in this occupation is:
Men: 37% compared to 52% for all occupations
Women: 63% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 9% for all occupations
high school diploma or equivalent: 17% compared to 25% for all occupations
apprenticeship or trades certificate or diploma: less than 5% compared to 8% for all occupations
college certificate or diploma or university certificate below bachelor's: 33% compared to 22% for all occupations
bachelor's degree: 38% compared to 24% for all occupations
university certificate, degree or diploma above bachelor level: 7% compared to 13% for all occupations
ModerateManitoba
The employment outlook will be Moderate for insurance adjusters and claims examiners (NOC 12201) in Manitoba for the 2025-2027 period.
The following factors contributed to this outlook:
Employment is expected to remain relatively stable.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about insurance adjusters and claims examiners in Manitoba:
Approximately 1,600 people work in this occupation.
Insurance adjusters and claims examiners mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): more than 95%
85% of insurance adjusters and claims examiners work all year, while 15% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 43 weeks for all occupations.
Less than 5% of insurance adjusters and claims examiners are self-employed compared to an average of 12% for all occupations.
The gender distribution of people in this occupation is:
Men: 39% compared to 53% for all occupations
Women: 61% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 12% for all occupations
high school diploma or equivalent: 20% compared to 31% for all occupations
apprenticeship or trades certificate or diploma: 13% compared to 12% for all occupations
college certificate or diploma or university certificate below bachelor's: 23% compared to 17% for all occupations
bachelor's degree: 41% compared to 20% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations
ModerateSaskatchewan
The employment outlook will be Moderate for insurance adjusters and claims examiners (NOC 12201) in Saskatchewan for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a moderate number of new positions.
A moderate number of positions will become available due to retirements.
Here are some key facts about insurance adjusters and claims examiners in Saskatchewan:
Approximately 1,300 people work in this occupation.
Insurance adjusters and claims examiners mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): more than 95%
79% of insurance adjusters and claims examiners work all year, while 21% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 43 weeks for all occupations.
Less than 5% of insurance adjusters and claims examiners are self-employed compared to an average of 16% for all occupations.
The gender distribution of people in this occupation is:
Men: 40% compared to 53% for all occupations
Women: 60% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 11% for all occupations
high school diploma or equivalent: 31% compared to 33% for all occupations
apprenticeship or trades certificate or diploma: 17% compared to 15% for all occupations
college certificate or diploma or university certificate below bachelor's: 22% compared to 17% for all occupations
bachelor's degree: 25% compared to 18% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations
ModerateAlberta
The employment outlook will be Moderate for insurance adjusters and claims examiners (NOC 12201) in Alberta for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a moderate number of new positions.
Not many positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about insurance adjusters and claims examiners in Alberta:
Approximately 4,750 people work in this occupation.
Insurance adjusters and claims examiners mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): 95%
83% of insurance adjusters and claims examiners work all year, while 17% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 42 weeks for all occupations.
Less than 5% of insurance adjusters and claims examiners are self-employed compared to an average of 15% for all occupations.
The gender distribution of people in this occupation is:
Men: 39% compared to 53% for all occupations
Women: 61% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 10% for all occupations
high school diploma or equivalent: 23% compared to 28% for all occupations
apprenticeship or trades certificate or diploma: 11% compared to 13% for all occupations
college certificate or diploma or university certificate below bachelor's: 34% compared to 19% for all occupations
bachelor's degree: 28% compared to 21% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 9% for all occupations
ModerateBritish Columbia
The employment outlook will be Moderate for insurance adjusters and claims examiners (NOC 12201) in British Columbia for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a few new positions.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
High employee turnover in this occupation could lead to additional employment opportunities.
High growth in insurable claims as a result of natural disasters are causing rising strain on the insurance industry.
While the number of people employed in this occupation has increased, high stress related to this occupation may result in higher attrition.
Here are some key facts about insurance adjusters and claims examiners in British Columbia:
Approximately 5,600 people work in this occupation.
Insurance adjusters and claims examiners mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): more than 95%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 94% compared to 78% for all occupations
Part-time workers: 6% compared to 22% for all occupations
85% of insurance adjusters and claims examiners work all year, while 15% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 42 weeks for all occupations.
Less than 5% of insurance adjusters and claims examiners are self-employed compared to an average of 17% for all occupations.
The gender distribution of people in this occupation is:
Men: 41% compared to 52% for all occupations
Women: 59% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 8% for all occupations
high school diploma or equivalent: 23% compared to 28% for all occupations
apprenticeship or trades certificate or diploma: 11% compared to 13% for all occupations
college certificate or diploma or university certificate below bachelor's: 22% compared to 17% for all occupations
bachelor's degree: 37% compared to 22% for all occupations
university certificate, degree or diploma above bachelor level: 7% compared to 12% for all occupations
UndeterminedNorthwest Territories
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedNunavut
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
Source: ESDC Job Bank, 3-year employment outlooks 2025–2027 (released December 2025).
Provinces
Provincial Nominee Programs
A provincial nomination adds 600 CRS points. Most provinces run occupation-targeted draws or in-demand lists, and some accept TEER 4 and 5 occupations that Express Entry does not.
Provincial lists change often, sometimes between draws. We check whether NOC 12201 is being targeted by any province as part of a consultation.
Similar occupations
Related NOC codes
Same occupation group
Accounting, insurance and related business administrative occupations
- 12200 Accounting technicians and bookkeepers
- 12202 Insurance underwriters
- 12203 Assessors, business valuators and appraisers
Questions
NOC 12201: common questions
What is the NOC code for insurance adjusters and claims examiners?
What TEER category is NOC 12201?
Is NOC 12201 eligible for Express Entry?
Is NOC 12201 a high-wage occupation for Express Entry?
Is NOC 12201 eligible for category-based Express Entry draws?
What is the median wage for NOC 12201 in Canada?
Classification
Where it sits in NOC 2021
- 1Business, finance and administration occupationsBroad Category
- 12Administrative and financial supervisors and specialized administrative occupationsMajor Group
- 122Accounting, insurance and related business administrative occupationsSub-major Group
- 1220Accounting, insurance and related business administrative occupationsMinor Group
- 12201Insurance adjusters and claims examiners
Enquiry
Is NOC 12201 your occupation? Ask us about your options.
Tell us your duties, experience and language scores. We will confirm your NOC code and the Canadian routes that fit.
Sources: Statistics Canada, NOC 2021 Version 1.0, Job Bank wages (2025), Job Bank outlooks 2025–2027 and IRCC. Contains information licensed under the Open Government Licence – Canada. Checked 21 October 2026.
NOC 2026 is due from Statistics Canada in December 2026. IRCC still uses NOC 2021 codes, and this page will show any change once IRCC switches.
This page is general information, not immigration advice. It is not affiliated with or endorsed by the Government of Canada, IRCC or ESDC.
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