NOC 2021 · 60040 · TEER 0
NOC 60040: Managers in customer and personal services
Official NOC 2021, Job Bank and IRCC data · checked 21 October 2026
Managers in customer and personal services provide services such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
TEER
TEER 0
Management occupations
Median wage (Canada)
$34.00 / hour
Job Bank, 2023-2024
High-wage tier (from 3 Nov 2026)
Tier 3
+20 CRS for Canadian work, or 50 for a job offer
Express Entry categories
None
General and program draws only
Express Entry
How NOC 60040 counts for Express Entry
- Federal Skilled Worker: eligible occupationNeeds 1 year of continuous skilled (TEER 0–3) work in the last 10 years and 67 points on the FSW grid.
- Canadian Experience Class: eligible occupationNeeds 1 year of skilled (TEER 0–3) work in Canada in the last 3 years.
- Federal Skilled Trades: not eligibleNeeds 2 years of work in an eligible trade group in the last 5 years, plus a job offer or a Canadian certificate of qualification.
High-wage CRS points
NOC 60040 is in tier 3 of IRCC's high-wage list, in effect from 3 November 2026.
| 12+ months of Canadian work | +20 points on top of work-length points |
|---|---|
| Qualifying job offer (no LMIA) | 50 points |
You get whichever option scores higher, not both.
See all 186 high-wage occupationsCategory-based draws
NOC 60040 is not on any of IRCC's 2026 occupation categories. You can still be invited through general, program-specific or French-language draws.
IRCC category listsDuties
Main duties
This group performs some or all of the following duties:
- Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
- Establish or implement policies and procedures for staff
- Plan and control budget and inventory
- Respond to inquiries or complaints and resolve problems
- Manage contracts for advertising or marketing strategies
- Hire, train and supervise staff.
For Express Entry, your experience must match the lead statement and most of these duties, not only the job title.
Job titles
Example job titles
- barber shop manager
- car wash manager
- cooking school manager
- driving school manager
- dry cleaning service manager
- hairdressing salon manager
- pest control service manager
- residential cleaning service manager
- septic tank service manager
- spa manager
- window washing service manager
All 54 job titles in NOC 60040
- academy of music manager
- art school manager
- automobile driver training school manager
- automobile driving school manager
- barber shop manager
- beauty shop manager
- boarding kennel manager
- car wash manager
- carpet cleaning service manager
- cold-storage manager
- cooking school manager
- craft school manager
- crematorium manager
- dance school manager
- dog grooming establishment manager
- dog kennel manager
- driving school manager
- dry cleaning plant manager
- dry cleaning service manager
- escort agency manager
- esthetic services manager
- fur cleaning plant manager
- hairdressing salon manager
- hairstyling salon manager
- holidays service manager
- home care service manager
- janitorial services manager
- kennel manager
- laundry and dry cleaning manager
- laundry manager
- laundry service manager
- massage parlour manager
- modelling school manager
- movie theatre manager
- music academy manager
- music school manager
- pest control service manager
- pet care services manager
- pet grooming establishment manager
- pet grooming salon manager
- pet-sitting service manager
- residential cleaning service manager
- sauna manager
- school of art manager
- septic tank service manager
- shoe repair service manager
- spa director
- spa manager
- swimming pool maintenance service manager
- tanning salon manager
- tour operator
- truck wash manager
- weight-loss clinic manager
- window washing service manager
Requirements
Employment requirements
- Completion of secondary school is usually required.
- A college diploma or vocational certificate in the subject of instruction may be required.
- One to three years of experience in the service being offered are usually required.
This occupation may be regulated in some provinces. You may need a licence or certificate from the provincial regulator before you can work in it in Canada, even if you hold permanent residence.
Wages
Wages for NOC 60040 in Canada
Low, median and high wages per hour in Canadian dollars, from ESDC Job Bank's 2025 wage data.
| Region | Low | Median | High | Source |
|---|---|---|---|---|
| Canada | $20.00 | $34.00 | $62.93 | Labour Force Survey, 2023-2024 |
| Newfoundland and Labrador | $20.35 | $30.10 | $56.85 | Small Area Estimation, 2024 |
| Nova Scotia | $21.69 | $32.39 | $52.81 | Small Area Estimation, 2024 |
| New Brunswick | $21.67 | $29.35 | $52.32 | Small Area Estimation, 2024 |
| Quebec | $21.75 | $33.95 | $59.38 | Small Area Estimation, 2024 |
| Ontario | $20.00 | $36.25 | $65.08 | Labour Force Survey, 2023-2024 |
| Manitoba | $23.68 | $38.33 | $61.16 | Small Area Estimation, 2024 |
| Saskatchewan | $21.86 | $31.63 | $49.11 | Small Area Estimation, 2024 |
| Alberta | $19.72 | $32.51 | $59.27 | Small Area Estimation, 2024 |
| British Columbia | $22.31 | $37.26 | $55.90 | Small Area Estimation, 2024 |
Provinces with too little data are not shown. Wages vary by city and employer; see Job Bank for regional figures.
Job outlook
Job outlook by province, 2025–2027
Job Bank rates the 3-year outlook as good or very good in New Brunswick, Quebec, Saskatchewan.
GoodNew Brunswick
The employment outlook will be Good for managers in customer and personal services (NOC 60040) in New Brunswick for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to several new positions.
Several positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about managers in customer and personal services in New Brunswick:
Approximately 500 people worked in this occupation in May 2021.
Managers in customer and personal services mainly work in the following sectors:
Personal and laundry services (NAICS 812): 45%
Other management and administrative services (NAICS 55, 56 except 5614): 25%
Arts, entertainment and recreation (NAICS 71): 6%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 86% compared to 84% for all occupations
Part-time workers: 14% compared to 16% for all occupations
66% of managers in customer and personal services work all year, while 34% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 42 weeks for all occupations.
48% of managers in customer and personal services are self-employed compared to an average of 10% for all occupations.
The gender distribution of people in this occupation is:
Men: 48% compared to 52% for all occupations
Women: 52% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: 7% compared to 11% for all occupations
high school diploma or equivalent: 39% compared to 30% for all occupations
apprenticeship or trades certificate or diploma: 20% compared to 12% for all occupations
college certificate or diploma or university certificate below bachelor's: 22% compared to 23% for all occupations
bachelor's degree: 7% compared to 16% for all occupations
university certificate, degree or diploma above bachelor level: 6% compared to 7% for all occupations
GoodQuebec
The employment outlook will be Good for managers in customer and personal services (NOC 60040) in Quebec for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a few new positions.
Several positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about managers in customer and personal services in Quebec:
Approximately 4,700 people work in this occupation.
Managers in customer and personal services mainly work in the following sectors:
Personal and laundry services (NAICS 812): 35%
Management and administrative services (NAICS 55, 56): 16%
Arts, entertainment and recreation (NAICS 71): 15%
Other schools and instruction (NAICS 6115-6117): 13%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 85% compared to 82% for all occupations
Part-time workers: 15% compared to 18% for all occupations
50% of managers in customer and personal services work all year, while 50% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 40 weeks compared to 43 weeks for all occupations.
44% of managers in customer and personal services are self-employed compared to an average of 12% for all occupations.
The gender distribution of people in this occupation is:
Men: 44% compared to 52% for all occupations
Women: 56% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: 8% compared to 12% for all occupations
high school diploma or equivalent: 24% compared to 19% for all occupations
apprenticeship or trades certificate or diploma: 27% compared to 19% for all occupations
college certificate or diploma or university certificate below bachelor's: 22% compared to 22% for all occupations
bachelor's degree: 14% compared to 17% for all occupations
university certificate, degree or diploma above bachelor level: 5% compared to 11% for all occupations
GoodSaskatchewan
The employment outlook will be Good for managers in customer and personal services (NOC 60040) in Saskatchewan for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to several new positions.
Several positions will become available due to retirements.
Here are some key facts about managers in customer and personal services in Saskatchewan:
Approximately 900 people worked in this occupation in May 2021.
Managers in customer and personal services mainly work in the following sectors:
Personal and laundry services (NAICS 812): 40%
Management and administrative services (NAICS 55, 56): 23%
Repair and maintenance (NAICS 811): 9%
Information and cultural industries (NAICS 51): 8%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 79% compared to 81% for all occupations
Part-time workers: 21% compared to 19% for all occupations
61% of managers in customer and personal services work all year, while 39% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 43 weeks for all occupations.
54% of managers in customer and personal services are self-employed compared to an average of 16% for all occupations.
The gender distribution of people in this occupation is:
Men: 44% compared to 53% for all occupations
Women: 56% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: 9% compared to 11% for all occupations
high school diploma or equivalent: 42% compared to 33% for all occupations
apprenticeship or trades certificate or diploma: 17% compared to 15% for all occupations
college certificate or diploma or university certificate below bachelor's: 13% compared to 17% for all occupations
bachelor's degree: 15% compared to 18% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations
ModerateNova Scotia
The employment outlook will be Moderate for managers in customer and personal services (NOC 60040) in Nova Scotia for the 2025-2027 period.
The following factors contributed to this outlook:
Employment is expected to remain relatively stable.
Several positions will become available due to retirements.
Here are some key facts about managers in customer and personal services in Nova Scotia:
Approximately 650 people worked in this occupation in May 2021.
Managers in customer and personal services mainly work in the following sectors:
Personal and laundry services (NAICS 812): 47%
Building services (NAICS 5617): 23%
Other schools and instruction (NAICS 6115-6117): 6%
Arts, entertainment and recreation (NAICS 71): 6%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 90% compared to 82% for all occupations
Part-time workers: 10% compared to 18% for all occupations
56% of managers in customer and personal services work all year, while 43% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 42 weeks for all occupations.
48% of managers in customer and personal services are self-employed compared to an average of 11% for all occupations.
The gender distribution of people in this occupation is:
Men: 38% compared to 51% for all occupations
Women: 62% compared to 49% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: 8% compared to 10% for all occupations
high school diploma or equivalent: 31% compared to 27% for all occupations
apprenticeship or trades certificate or diploma: 18% compared to 12% for all occupations
college certificate or diploma or university certificate below bachelor's: 20% compared to 22% for all occupations
bachelor's degree: 22% compared to 20% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 10% for all occupations
ModerateOntario
The employment outlook will be Moderate for managers in customer and personal services (NOC 60040) in Ontario for the 2025-2027 period.
The following factors contributed to this outlook:
Employment decline will lead to the loss of some positions.
Several positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about managers in customer and personal services in Ontario:
Approximately 5,550 people work in this occupation.
Managers in customer and personal services mainly work in the following sectors:
Personal and laundry services (NAICS 812): 34%
Management and administrative services (NAICS 55, 56): 26%
Other schools and instruction (NAICS 6115-6117): 10%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 83% compared to 81% for all occupations
Part-time workers: 17% compared to 19% for all occupations
54% of managers in customer and personal services work all year, while 46% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 41 weeks compared to 43 weeks for all occupations.
55% of managers in customer and personal services are self-employed compared to an average of 15% for all occupations.
The gender distribution of people in this occupation is:
Men: 44% compared to 52% for all occupations
Women: 56% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: 8% compared to 9% for all occupations
high school diploma or equivalent: 28% compared to 25% for all occupations
apprenticeship or trades certificate or diploma: 15% compared to 8% for all occupations
college certificate or diploma or university certificate below bachelor's: 26% compared to 22% for all occupations
bachelor's degree: 18% compared to 24% for all occupations
university certificate, degree or diploma above bachelor level: 6% compared to 13% for all occupations
ModerateManitoba
The employment outlook will be Moderate for managers in customer and personal services (NOC 60040) in Manitoba for the 2025-2027 period.
The following factors contributed to this outlook:
Employment decline will lead to the loss of some positions.
Several positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about managers in customer and personal services in Manitoba:
Approximately 1,000 people worked in this occupation in May 2021.
Managers in customer and personal services mainly work in the following sectors:
Management and administrative services (NAICS 55, 56): 30%
Personal and laundry services (NAICS 812): 28%
Other schools and instruction (NAICS 6115-6117): 12%
Repair and maintenance (NAICS 811): 9%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 81% compared to 81% for all occupations
Part-time workers: 19% compared to 19% for all occupations
61% of managers in customer and personal services work all year, while 39% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 43 weeks compared to 43 weeks for all occupations.
56% of managers in customer and personal services are self-employed compared to an average of 12% for all occupations.
The gender distribution of people in this occupation is:
Men: 47% compared to 53% for all occupations
Women: 53% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: 11% compared to 12% for all occupations
high school diploma or equivalent: 38% compared to 31% for all occupations
apprenticeship or trades certificate or diploma: 22% compared to 12% for all occupations
college certificate or diploma or university certificate below bachelor's: 13% compared to 17% for all occupations
bachelor's degree: 12% compared to 20% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations
ModerateAlberta
The employment outlook will be Moderate for managers in customer and personal services (NOC 60040) in Alberta for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a few new positions.
Several positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about managers in customer and personal services in Alberta:
Approximately 1,900 people work in this occupation.
Managers in customer and personal services mainly work in the following sectors:
Personal and laundry services (NAICS 812): 30%
Management and administrative services (NAICS 55, 56): 28%
Repair and maintenance (NAICS 811): 10%
Other schools and instruction (NAICS 6115-6117): 10%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 84% compared to 80% for all occupations
Part-time workers: 16% compared to 20% for all occupations
63% of managers in customer and personal services work all year, while 37% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 42 weeks for all occupations.
53% of managers in customer and personal services are self-employed compared to an average of 15% for all occupations.
The gender distribution of people in this occupation is:
Men: 45% compared to 53% for all occupations
Women: 55% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: 8% compared to 10% for all occupations
high school diploma or equivalent: 34% compared to 28% for all occupations
apprenticeship or trades certificate or diploma: 17% compared to 13% for all occupations
college certificate or diploma or university certificate below bachelor's: 21% compared to 19% for all occupations
bachelor's degree: 16% compared to 21% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 9% for all occupations
ModerateBritish Columbia
The employment outlook will be Moderate for managers in customer and personal services (NOC 60040) in British Columbia for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a few new positions.
Several positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about managers in customer and personal services in British Columbia:
Approximately 2,800 people work in this occupation.
Managers in customer and personal services mainly work in the following sectors:
Personal and laundry services (NAICS 812): 34%
Management and administrative services (NAICS 55, 56): 25%
Other schools and instruction (NAICS 6115-6117): 11%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 83% compared to 78% for all occupations
Part-time workers: 17% compared to 22% for all occupations
61% of managers in customer and personal services work all year, while 39% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 42 weeks for all occupations.
54% of managers in customer and personal services are self-employed compared to an average of 17% for all occupations.
The gender distribution of people in this occupation is:
Men: 44% compared to 52% for all occupations
Women: 56% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: 8% compared to 8% for all occupations
high school diploma or equivalent: 32% compared to 28% for all occupations
apprenticeship or trades certificate or diploma: 19% compared to 13% for all occupations
college certificate or diploma or university certificate below bachelor's: 18% compared to 17% for all occupations
bachelor's degree: 18% compared to 22% for all occupations
university certificate, degree or diploma above bachelor level: 5% compared to 12% for all occupations
UndeterminedNewfoundland and Labrador
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedPrince Edward Island
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedNorthwest Territories
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedNunavut
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
Source: ESDC Job Bank, 3-year employment outlooks 2025–2027 (released December 2025).
Provinces
Provincial Nominee Programs
A provincial nomination adds 600 CRS points. Most provinces run occupation-targeted draws or in-demand lists, and some accept TEER 4 and 5 occupations that Express Entry does not.
Provincial lists change often, sometimes between draws. We check whether NOC 60040 is being targeted by any province as part of a consultation.
Similar occupations
Related NOC codes
Classified elsewhere
If your duties fit one of these better, use that code instead.
- 60031 Accommodation service managers
- 62024 Cleaning supervisors
- 62021 Executive housekeepers
- 10029 Other business services managers
- 60020 Retail and wholesale trade managers
- 62010 Retail sales supervisors
Questions
NOC 60040: common questions
What is the NOC code for managers in customer and personal services?
What TEER category is NOC 60040?
Is NOC 60040 eligible for Express Entry?
Is NOC 60040 a high-wage occupation for Express Entry?
Is NOC 60040 eligible for category-based Express Entry draws?
What is the median wage for NOC 60040 in Canada?
Classification
Where it sits in NOC 2021
- 6Sales and service occupationsBroad Category
- 60Middle management occupations in retail and wholesale trade and customer servicesMajor Group
- 600Middle management occupations in retail and wholesale trade and customer servicesSub-major Group
- 6004Managers in customer and personal servicesMinor Group
- 60040Managers in customer and personal services
Enquiry
Is NOC 60040 your occupation? Ask us about your options.
Tell us your duties, experience and language scores. We will confirm your NOC code and the Canadian routes that fit.
Sources: Statistics Canada, NOC 2021 Version 1.0, Job Bank wages (2025), Job Bank outlooks 2025–2027 and IRCC. Contains information licensed under the Open Government Licence – Canada. Checked 21 October 2026.
NOC 2026 is due from Statistics Canada in December 2026. IRCC still uses NOC 2021 codes, and this page will show any change once IRCC switches.
This page is general information, not immigration advice. It is not affiliated with or endorsed by the Government of Canada, IRCC or ESDC.
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