C.A. · Registered Migration Agent (MARN: 1803385)

ANZSCO 263212 · STSOL

ICT Support Engineer: ANZSCO 263212

Official Home Affairs skilled occupation list · checked 21 October 2026

ICT Support Engineer (ANZSCO 263212) is on the STSOL (Short-term Skilled Occupation List). It can be used for the 190, 491, 494 and 407 visas, and the skills assessment is done by ACS. Checked against the Home Affairs list on 21 October 2026.

Occupation lists

STSOL

Short-term Skilled Occupation List

Permanent visa options

190

Visas that give permanent residence

Assessing authority

ACS

Australian Computer Society Incorporated

Skill level

Level 1

Bachelor degree or higher, or at least 5 years of relevant experience

The job

What an ict support engineer does

Develops support procedures and strategies for systems, networks, operating systems and applications development, solves problems and provides technical expertise and direction in support of system infrastructure and process improvements, and diagnoses and resolves complex system problems.

Also known as

  • Support Analyst
  • Support Architect

Unit group 2632

Tasks of ICT Support and Test Engineers

  • Scheduling and conducting quality audit inspections, and analysing and reviewing systems, data and documentation
  • Identifying variations and potential high risk areas in securing adherence to standards and procedures
  • Recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
  • Communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
  • Assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
  • Developing, conducting and providing technical guidance and training in application software and operational procedures
  • Analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
  • Testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
  • Performing organisational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
  • Creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems

Qualifications and experience

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Assessing authorities check your duties against these tasks, so your experience must match them, not only the job title.

Visa options

Which visas ANZSCO 263212 can be used for

From the Department of Home Affairs combined list of eligible skilled occupations. Every visa also has its own points, age, English, experience and skills assessment rules.

VisaEligibleANZSCO versionNotes
189 Skilled Independent No—
190 Skilled Nominated (state) YesANZSCO 2013Needs a state or territory nomination
407 Training visa YesANZSCO 2013
485 Temporary Graduate No—
494 Skilled Employer Sponsored Regional YesANZSCO 2013
491 State Skilled Work Regional, state nominated YesANZSCO 2013Needs a state or territory nomination
491 Family Skilled Work Regional, family sponsored No—
482 Skills in Demand, Core Skills stream No—
186 Employer Nomination Scheme, Direct Entry No—

Skills assessment

Skills assessment for ANZSCO 263212

Most skilled visas need a positive skills assessment from the authority below before you can lodge. It must be for the same occupation you nominate.

Australian Computer Society Incorporated (ACS)

We prepare your ACS assessment with you and check that your duties match ANZSCO 263212 before you apply.

States and territories

State and territory nomination

ICT Support Engineer is on a list that allows state nomination for the 190 (permanent) and for the 491 (regional, provisional). Each state then decides which occupations it will nominate, and on what conditions.

State lists, points cut-offs and residence or job offer rules change during the program year, and some states close streams once their places are used. Ask us which states are nominating ict support engineer now.

Similar occupations

Other occupations in ICT Support and Test Engineers

If your duties fit one of these better, that is the code to nominate.

Questions

ANZSCO 263212: common questions

What is the ANZSCO code for ict support engineer?
The ANZSCO code is 263212 (ICT Support Engineer). Your occupation is decided by your actual duties, not your job title.
What does an ict support engineer do?
An ict support engineer develops support procedures and strategies for systems, networks, operating systems and applications development, solves problems and provides technical expertise and direction in support of system infrastructure and process improvements, and diagnoses and resolves complex system problems. It is an ANZSCO skill level 1 occupation.
Which skilled occupation list is ICT Support Engineer on?
ICT Support Engineer is on the Short-term Skilled Occupation List (STSOL), according to the Home Affairs combined list checked on 21 October 2026.
Can I get a 189 visa as an ict support engineer?
No. Home Affairs does not list ICT Support Engineer for the 189, which is only open to some MLTSSL occupations. Routes that are open: state nomination for the 190, a regional 491 with state nomination or a regional employer (494).
Is ICT Support Engineer eligible for state nomination (190 or 491)?
Yes, it is eligible for the 190 (permanent) and the 491 (regional, provisional). But each state and territory has its own occupation list, points cut-offs and residence or work rules, and they change during the program year. You need to qualify with at least one state.
Can an employer sponsor an ict support engineer?
Only in regional Australia. It is not on the CSOL, so the 482 Core Skills stream and 186 Direct Entry stream are not available, but a regional employer can nominate it for the subclass 494 visa.
Who assesses ict support engineer skills for Australian migration?
The assessing authority for ANZSCO 263212 is ACS. You need a positive skills assessment before you lodge most skilled visas, and some 482 applicants also need one.

Talk to us

Is ANZSCO 263212 your occupation? Ask us about your options.

Tell us your duties, qualifications, experience and English scores. We will confirm the right occupation and the visas that fit.

The more context you give, the more useful the first conversation will be.

Source: Department of Home Affairs, checked 21 October 2026. Descriptions: Australian Bureau of Statistics, ANZSCO 2022 (CC BY 4.0). General information only, not immigration advice.

Plan your move to Australia

A first consultation covers eligibility, realistic timelines, total cost and the tax consequences of the move. You leave with a written plan, not a brochure.