NOC 2021 · 12012 · TEER 2
NOC 12012: Supervisors, library, correspondence and related information workers
Official NOC 2021, Job Bank and IRCC data · checked 21 October 2026
Supervisors of library, correspondence and related information workers supervise and coordinate the activities of workers in the following unit groups: Survey interviewers and statistical clerks (14110), Library assistants and clerks (14300), and Correspondence, publication and regulatory clerks (14301). They are employed throughout the public and private sectors.
TEER
TEER 2
Usually needs a college diploma, an apprenticeship of 2 or more years, or supervisory work
Median wage (Canada)
$35.90 / hour
Job Bank, 2023-2024
High-wage tier (from 3 Nov 2026)
Not on the list
No high-wage CRS points
Express Entry categories
None
General and program draws only
Express Entry
How NOC 12012 counts for Express Entry
- Federal Skilled Worker: eligible occupationNeeds 1 year of continuous skilled (TEER 0–3) work in the last 10 years and 67 points on the FSW grid.
- Canadian Experience Class: eligible occupationNeeds 1 year of skilled (TEER 0–3) work in Canada in the last 3 years.
- Federal Skilled Trades: not eligibleNeeds 2 years of work in an eligible trade group in the last 5 years, plus a job offer or a Canadian certificate of qualification.
High-wage CRS points
NOC 12012 is not one of IRCC's 186 high-wage occupations, so Canadian work or a job offer in it earns no high-wage points. Your usual Canadian work-length points still count.
See all 186 high-wage occupationsCategory-based draws
NOC 12012 is not on any of IRCC's 2026 occupation categories. You can still be invited through general, program-specific or French-language draws.
IRCC category listsDuties
Main duties
This group performs some or all of the following duties:
- Coordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; preparing and issuing licences, passports and other regulatory documents; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
- Train workers in job duties and company policies
- Requisition supplies and materials
- Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
For Express Entry, your experience must match the lead statement and most of these duties, not only the job title.
Job titles
Example job titles
- advertising clerks supervisor
- correspondence clerks supervisor
- library clerks supervisor
- publication clerks supervisor
- statistical clerks supervisor
- survey interviewers supervisor
All 23 job titles in NOC 12012
- advertising clerks supervisor
- census area manager
- census area manager assistant
- census commissioner
- census commissioner assistant
- census district manager
- communication clerks supervisor
- copyright clearance supervisor
- correspondence clerks supervisor
- court reporters supervisor
- customs clerks supervisor
- fingerprint classifier supervisor
- law archivists supervisor
- legal services record writers supervisor
- library clerks supervisor
- library loans supervisor
- licence clerks supervisor
- passport office supervisor
- public opinion interviewers supervisor
- publication clerks supervisor
- regional census manager
- statistical clerks supervisor
- survey interviewers supervisor
Requirements
Employment requirements
- Completion of secondary school is required.
- Completion of college courses related to area supervised may be required.
- Experience in the clerical occupation supervised is usually required.
Wages
Wages for NOC 12012 in Canada
Low, median and high wages per hour in Canadian dollars, from ESDC Job Bank's 2025 wage data.
| Region | Low | Median | High | Source |
|---|---|---|---|---|
| Canada | $28.21 | $35.90 | $44.78 | Labour Force Survey, 2023-2024 |
| Newfoundland and Labrador | $16.29 | $27.72 | $42.86 | Small Area Estimation, 2024 |
| Nova Scotia | $18.98 | $28.78 | $46.09 | Small Area Estimation, 2024 |
| New Brunswick | $19.90 | $35.12 | $55.00 | Small Area Estimation, 2024 |
| Quebec | $28.57 | $32.79 | $41.03 | Labour Force Survey, 2023-2024 |
| Ontario | $25.00 | $36.00 | $45.41 | Labour Force Survey, 2023-2024 |
| Manitoba | $19.35 | $30.25 | $44.35 | Small Area Estimation, 2024 |
| Saskatchewan | $23.00 | $35.52 | $57.37 | Small Area Estimation, 2024 |
| Alberta | $18.69 | $28.14 | $45.31 | Small Area Estimation, 2024 |
| British Columbia | $22.76 | $33.41 | $48.82 | Small Area Estimation, 2024 |
Provinces with too little data are not shown. Wages vary by city and employer; see Job Bank for regional figures.
Job outlook
Job outlook by province, 2025–2027
Job Bank rates the 3-year outlook as good or very good in Alberta.
GoodAlberta
The employment outlook will be Good for supervisors, library, correspondence and related information workers (NOC 12012) in Alberta for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a moderate number of new positions.
Several positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about supervisors, library, correspondence and related information workers in Alberta:
Approximately 400 people worked in this occupation in May 2021.
Supervisors, library, correspondence and related information workers mainly work in the following sectors:
Federal government public administration (NAICS 911): 77%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 71% compared to 80% for all occupations
Part-time workers: 28% compared to 20% for all occupations
44% of supervisors, library, correspondence and related information workers work all year, while 56% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 35 weeks compared to 42 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 32% compared to 53% for all occupations
Women: 68% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 10% for all occupations
high school diploma or equivalent: 28% compared to 28% for all occupations
apprenticeship or trades certificate or diploma: less than 5% compared to 13% for all occupations
college certificate or diploma or university certificate below bachelor's: 23% compared to 19% for all occupations
bachelor's degree: 28% compared to 21% for all occupations
university certificate, degree or diploma above bachelor level: 14% compared to 9% for all occupations
ModerateQuebec
The employment outlook will be Moderate for supervisors, library, correspondence and related information workers (NOC 12012) in Quebec for the 2025-2027 period.
The following factors contributed to this outlook:
Employment is expected to remain relatively stable.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about supervisors, library, correspondence and related information workers in Quebec:
Approximately 450 people worked in this occupation in May 2021.
Supervisors, library, correspondence and related information workers mainly work in the following sectors:
Federal government public administration (NAICS 911): 46%
Provincial and territorial public administration (NAICS 912): 13%
Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 8%
Other professional, scientific and technical services (NAICS 5414, 5416-5419): 7%
Information and cultural industries (NAICS 51): 6%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 77% compared to 82% for all occupations
Part-time workers: 23% compared to 18% for all occupations
69% of supervisors, library, correspondence and related information workers work all year, while 31% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 43 weeks compared to 43 weeks for all occupations.
Less than 5% of supervisors, library, correspondence and related information workers are self-employed compared to an average of 12% for all occupations.
The gender distribution of people in this occupation is:
Men: 48% compared to 52% for all occupations
Women: 52% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 12% for all occupations
high school diploma or equivalent: 14% compared to 19% for all occupations
apprenticeship or trades certificate or diploma: less than 5% compared to 19% for all occupations
college certificate or diploma or university certificate below bachelor's: 28% compared to 22% for all occupations
bachelor's degree: 34% compared to 17% for all occupations
university certificate, degree or diploma above bachelor level: 18% compared to 11% for all occupations
ModerateOntario
The employment outlook will be Moderate for supervisors, library, correspondence and related information workers (NOC 12012) in Ontario for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a few new positions.
Several positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about supervisors, library, correspondence and related information workers in Ontario:
Approximately 1,150 people worked in this occupation in May 2021.
Supervisors, library, correspondence and related information workers mainly work in the following sectors:
Federal government public administration (NAICS 911): 69%
Information and cultural industries (NAICS 51): 8%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 79% compared to 81% for all occupations
Part-time workers: 21% compared to 19% for all occupations
59% of supervisors, library, correspondence and related information workers work all year, while 41% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 39 weeks compared to 43 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 37% compared to 52% for all occupations
Women: 63% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 9% for all occupations
high school diploma or equivalent: 16% compared to 25% for all occupations
apprenticeship or trades certificate or diploma: less than 5% compared to 8% for all occupations
college certificate or diploma or university certificate below bachelor's: 30% compared to 22% for all occupations
bachelor's degree: 30% compared to 24% for all occupations
university certificate, degree or diploma above bachelor level: 18% compared to 13% for all occupations
ModerateManitoba
The employment outlook will be Moderate for supervisors, library, correspondence and related information workers (NOC 12012) in Manitoba for the 2025-2027 period.
The following factors contributed to this outlook:
Here are some key facts about supervisors, library, correspondence and related information workers in Manitoba:
Approximately 150 people worked in this occupation in May 2021.
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 82% compared to 81% for all occupations
Part-time workers: 18% compared to 19% for all occupations
64% of supervisors, library, correspondence and related information workers work all year, while 36% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 38 weeks compared to 43 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 44% compared to 53% for all occupations
Women: 56% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: 7% compared to 12% for all occupations
high school diploma or equivalent: 31% compared to 31% for all occupations
apprenticeship or trades certificate or diploma: n/a
college certificate or diploma or university certificate below bachelor's: 17% compared to 17% for all occupations
bachelor's degree: 31% compared to 20% for all occupations
university certificate, degree or diploma above bachelor level: n/a
LimitedBritish Columbia
The employment outlook will be Limited for supervisors, library, correspondence and related information workers (NOC 12012) in British Columbia for the 2025-2027 period.
The following factors contributed to this outlook:
Employment is expected to remain relatively stable.
Several positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.
Employment will see the most gains in regions with high population growth, such as parts of the Lower Mainland and the Okanagan.
Here are some key facts about supervisors, library, correspondence and related information workers in British Columbia:
Approximately 500 people worked in this occupation in May 2021.
Supervisors, library, correspondence and related information workers mainly work in the following sectors:
Federal government public administration (NAICS 911): 57%
Information and cultural industries (NAICS 51): 20%
Provincial and territorial public administration (NAICS 912): 7%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 67% compared to 78% for all occupations
Part-time workers: 33% compared to 22% for all occupations
50% of supervisors, library, correspondence and related information workers work all year, while 50% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 36 weeks compared to 42 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 24% compared to 52% for all occupations
Women: 76% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 8% for all occupations
high school diploma or equivalent: 23% compared to 28% for all occupations
apprenticeship or trades certificate or diploma: 11% compared to 13% for all occupations
college certificate or diploma or university certificate below bachelor's: 25% compared to 17% for all occupations
bachelor's degree: 32% compared to 22% for all occupations
university certificate, degree or diploma above bachelor level: 7% compared to 12% for all occupations
UndeterminedNewfoundland and Labrador
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedPrince Edward Island
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedNova Scotia
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedNew Brunswick
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedSaskatchewan
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedNorthwest Territories
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedNunavut
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
Source: ESDC Job Bank, 3-year employment outlooks 2025–2027 (released December 2025).
Provinces
Provincial Nominee Programs
A provincial nomination adds 600 CRS points. Most provinces run occupation-targeted draws or in-demand lists, and some accept TEER 4 and 5 occupations that Express Entry does not.
Provincial lists change often, sometimes between draws. We check whether NOC 12012 is being targeted by any province as part of a consultation.
Similar occupations
Related NOC codes
Classified elsewhere
If your duties fit one of these better, use that code instead.
- 51100 Librarians
- 52100 Library and public archive technicians
Same occupation group
Administrative and financial supervisors
Questions
NOC 12012: common questions
What is the NOC code for supervisors, library, correspondence and related information workers?
What TEER category is NOC 12012?
Is NOC 12012 eligible for Express Entry?
Is NOC 12012 a high-wage occupation for Express Entry?
Is NOC 12012 eligible for category-based Express Entry draws?
What is the median wage for NOC 12012 in Canada?
Classification
Where it sits in NOC 2021
- 1Business, finance and administration occupationsBroad Category
- 12Administrative and financial supervisors and specialized administrative occupationsMajor Group
- 120Administrative and financial supervisorsSub-major Group
- 1201Administrative and financial supervisorsMinor Group
- 12012Supervisors, library, correspondence and related information workers
Enquiry
Is NOC 12012 your occupation? Ask us about your options.
Tell us your duties, experience and language scores. We will confirm your NOC code and the Canadian routes that fit.
Sources: Statistics Canada, NOC 2021 Version 1.0, Job Bank wages (2025), Job Bank outlooks 2025–2027 and IRCC. Contains information licensed under the Open Government Licence – Canada. Checked 21 October 2026.
NOC 2026 is due from Statistics Canada in December 2026. IRCC still uses NOC 2021 codes, and this page will show any change once IRCC switches.
This page is general information, not immigration advice. It is not affiliated with or endorsed by the Government of Canada, IRCC or ESDC.
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