NOC 2021 · 12011 · TEER 2
NOC 12011: Supervisors, finance and insurance office workers
Official NOC 2021, Job Bank and IRCC data · checked 21 October 2026
Supervisors of finance and insurance office workers supervise and coordinate the activities of workers in the following unit groups: Payroll administrators (13102), Accounting and related clerks (14200), Banking, insurance and other financial clerks (14201) and Collection clerks (14202). They are employed by banks and other financial institutions, insurance companies, and by other establishments throughout the public and private sectors.
TEER
TEER 2
Usually needs a college diploma, an apprenticeship of 2 or more years, or supervisory work
Median wage (Canada)
$34.73 / hour
Job Bank, 2023-2024
High-wage tier (from 3 Nov 2026)
Not on the list
No high-wage CRS points
Express Entry categories
None
General and program draws only
Express Entry
How NOC 12011 counts for Express Entry
- Federal Skilled Worker: eligible occupationNeeds 1 year of continuous skilled (TEER 0–3) work in the last 10 years and 67 points on the FSW grid.
- Canadian Experience Class: eligible occupationNeeds 1 year of skilled (TEER 0–3) work in Canada in the last 3 years.
- Federal Skilled Trades: not eligibleNeeds 2 years of work in an eligible trade group in the last 5 years, plus a job offer or a Canadian certificate of qualification.
High-wage CRS points
NOC 12011 is not one of IRCC's 186 high-wage occupations, so Canadian work or a job offer in it earns no high-wage points. Your usual Canadian work-length points still count.
See all 186 high-wage occupationsCategory-based draws
NOC 12011 is not on any of IRCC's 2026 occupation categories. You can still be invited through general, program-specific or French-language draws.
IRCC category listsDuties
Main duties
This group performs some or all of the following duties:
- Implement efficient working processes and coordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
- Examine and verify accuracy of work and authorize routine payments, credits and other transactions
- Establish work schedules and procedures and coordinate activities with other work units or departments
- Resolve work-related problems and prepare and submit progress and other reports
- Identify training needs and train workers in job duties and company policies
- Requisition supplies and materials
- Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
For Express Entry, your experience must match the lead statement and most of these duties, not only the job title.
Job titles
Example job titles
- accounts payable supervisor
- accounts receivable supervisor
- bank clerks supervisor
- billing supervisor
- bookkeeping supervisor
- claims adjusters supervisor
- collection supervisor
- credit supervisor
- payroll supervisor
- supervisor of accounting
All 44 job titles in NOC 12011
- accounting clerks supervisor
- accounting section head
- accounting supervisor
- accounts payable analyst
- accounts payable supervisor
- accounts receivable supervisor
- assessment clerks supervisor
- assistant accountant
- assistant bank accountant
- assistant financial institution accountant - financial services
- bank clerks supervisor
- billing coordinator
- billing supervisor
- billing unit head
- bookkeepers and accounting clerks supervisor
- bookkeeping supervisor
- budget supervisor
- cash receipts supervisor
- claims adjusters supervisor
- claims service supervisor
- clerks supervisor - bank or financial institution
- collection clerks supervisor
- collection supervisor
- cost supervisor
- credit and collection supervisor
- credit clerks supervisor
- credit service group leader
- credit supervisor
- customs brokerage clerks supervisor
- financial accounting supervisor
- financial control supervisor
- merchandise clerks supervisor
- pay and benefits supervisor
- paymaster
- payment processing unit supervisor
- payroll clerk supervisor
- payroll supervisor
- petty cash supervisor
- sales records supervisor
- supervisor of accounting
- tabulating supervisor
- tabulation supervisor
- tabulators supervisor
- tollgate supervisor
Requirements
Employment requirements
- Completion of a college program or courses in bookkeeping, accounting or a related subject is required.
- Experience in the clerical occupation supervised is required.
Wages
Wages for NOC 12011 in Canada
Low, median and high wages per hour in Canadian dollars, from ESDC Job Bank's 2025 wage data.
| Region | Low | Median | High | Source |
|---|---|---|---|---|
| Canada | $22.51 | $34.73 | $51.28 | Labour Force Survey, 2023-2024 |
| Newfoundland and Labrador | $26.00 | $33.23 | $56.00 | Labour Force Survey, 2023-2024 |
| Prince Edward Island | $24.00 | $34.36 | $41.03 | Labour Force Survey, 2023-2024 |
| Nova Scotia | $23.56 | $33.00 | $52.88 | Labour Force Survey, 2023-2024 |
| New Brunswick | $22.60 | $31.79 | $50.93 | Labour Force Survey, 2023-2024 |
| Quebec | $25.00 | $35.10 | $51.65 | Labour Force Survey, 2023-2024 |
| Ontario | $21.63 | $34.87 | $51.28 | Labour Force Survey, 2023-2024 |
| Manitoba | $22.56 | $30.82 | $41.83 | Labour Force Survey, 2023-2024 |
| Saskatchewan | $23.29 | $35.23 | $51.50 | Small Area Estimation, 2024 |
| Alberta | $26.65 | $36.06 | $59.37 | Labour Force Survey, 2023-2024 |
| British Columbia | $21.63 | $35.90 | $48.08 | Labour Force Survey, 2023-2024 |
Provinces with too little data are not shown. Wages vary by city and employer; see Job Bank for regional figures.
Job outlook
Job outlook by province, 2025–2027
Job Bank rates the 3-year outlook as good or very good in New Brunswick, Saskatchewan.
GoodNew Brunswick
The employment outlook will be Good for supervisors, finance and insurance office workers (NOC 12011) in New Brunswick for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to several new positions.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about supervisors, finance and insurance office workers in New Brunswick:
Approximately 1,100 people work in this occupation.
Supervisors, finance and insurance office workers mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): 26%
Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 20%
Accounting, tax preparation, bookkeeping and payroll services (NAICS 5412): 10%
Other retail stores (NAICS 44-45, except 445): 8%
Federal government public administration (NAICS 911): 6%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 93% compared to 84% for all occupations
Part-time workers: 7% compared to 16% for all occupations
84% of supervisors, finance and insurance office workers work all year, while 16% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 42 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 22% compared to 52% for all occupations
Women: 78% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 11% for all occupations
high school diploma or equivalent: 21% compared to 30% for all occupations
apprenticeship or trades certificate or diploma: 14% compared to 12% for all occupations
college certificate or diploma or university certificate below bachelor's: 32% compared to 23% for all occupations
bachelor's degree: 23% compared to 16% for all occupations
university certificate, degree or diploma above bachelor level: 6% compared to 7% for all occupations
GoodSaskatchewan
The employment outlook will be Good for supervisors, finance and insurance office workers (NOC 12011) in Saskatchewan for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a moderate number of new positions.
Several positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about supervisors, finance and insurance office workers in Saskatchewan:
Approximately 850 people work in this occupation.
Supervisors, finance and insurance office workers mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): 19%
Wholesale trade (NAICS 41): 13%
Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 12%
Provincial and territorial public administration (NAICS 912): 8%
Accounting, tax preparation, bookkeeping and payroll services (NAICS 5412): 6%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 94% compared to 81% for all occupations
Part-time workers: 6% compared to 19% for all occupations
83% of supervisors, finance and insurance office workers work all year, while 17% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 43 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 20% compared to 53% for all occupations
Women: 80% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 11% for all occupations
high school diploma or equivalent: 27% compared to 33% for all occupations
apprenticeship or trades certificate or diploma: 10% compared to 15% for all occupations
college certificate or diploma or university certificate below bachelor's: 36% compared to 17% for all occupations
bachelor's degree: 22% compared to 18% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations
ModerateNewfoundland and Labrador
The employment outlook will be Moderate for supervisors, finance and insurance office workers (NOC 12011) in Newfoundland and Labrador for the 2025-2027 period.
The following factors contributed to this outlook:
Employment decline will lead to the loss of some positions.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about supervisors, finance and insurance office workers in Newfoundland and Labrador:
Approximately 200 people worked in this occupation in May 2021.
Supervisors, finance and insurance office workers mainly work in the following sectors:
Federal government public administration (NAICS 911): 16%
Accounting, tax preparation, bookkeeping and payroll services (NAICS 5412): 14%
Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 12%
Provincial and territorial public administration (NAICS 912): 11%
Information and cultural industries (NAICS 51): 11%
79% of supervisors, finance and insurance office workers work all year, while 21% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 40 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 14% compared to 51% for all occupations
Women: 86% compared to 49% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 11% for all occupations
high school diploma or equivalent: 19% compared to 27% for all occupations
apprenticeship or trades certificate or diploma: 9% compared to 17% for all occupations
college certificate or diploma or university certificate below bachelor's: 51% compared to 23% for all occupations
bachelor's degree: 14% compared to 14% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations
ModerateNova Scotia
The employment outlook will be Moderate for supervisors, finance and insurance office workers (NOC 12011) in Nova Scotia for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a moderate number of new positions.
A moderate number of positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about supervisors, finance and insurance office workers in Nova Scotia:
Approximately 850 people work in this occupation.
Supervisors, finance and insurance office workers mainly work in the following sectors:
Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 16%
Insurance Carriers and related activities (NAICS 524, 526): 16%
Truck transportation (NAICS 484): 7%
Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 7%
Universities (NAICS 6113): 6%
93% of supervisors, finance and insurance office workers work all year, while 7% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 49 weeks compared to 42 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 23% compared to 51% for all occupations
Women: 77% compared to 49% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 10% for all occupations
high school diploma or equivalent: 26% compared to 27% for all occupations
apprenticeship or trades certificate or diploma: 6% compared to 12% for all occupations
college certificate or diploma or university certificate below bachelor's: 33% compared to 22% for all occupations
bachelor's degree: 28% compared to 20% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 10% for all occupations
ModerateQuebec
The employment outlook will be Moderate for supervisors, finance and insurance office workers (NOC 12011) in Quebec for the 2025-2027 period.
The following factors contributed to this outlook:
Employment is expected to remain relatively stable.
A moderate number of positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about supervisors, finance and insurance office workers in Quebec:
Approximately 11,250 people work in this occupation.
Supervisors, finance and insurance office workers mainly work in the following sectors:
Finance, insurance, real estate and leasing (NAICS 52, 53): 31%
Management and administrative services (NAICS 55, 56): 6%
Accounting, tax preparation, bookkeeping and payroll services (NAICS 5412): 6%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 94% compared to 82% for all occupations
Part-time workers: 6% compared to 18% for all occupations
83% of supervisors, finance and insurance office workers work all year, while 17% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 43 weeks for all occupations.
Less than 5% of supervisors, finance and insurance office workers are self-employed compared to an average of 12% for all occupations.
The gender distribution of people in this occupation is:
Men: 25% compared to 52% for all occupations
Women: 75% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 12% for all occupations
high school diploma or equivalent: 19% compared to 19% for all occupations
apprenticeship or trades certificate or diploma: 12% compared to 19% for all occupations
college certificate or diploma or university certificate below bachelor's: 33% compared to 22% for all occupations
bachelor's degree: 23% compared to 17% for all occupations
university certificate, degree or diploma above bachelor level: 10% compared to 11% for all occupations
ModerateOntario
The employment outlook will be Moderate for supervisors, finance and insurance office workers (NOC 12011) in Ontario for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a few new positions.
Several positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about supervisors, finance and insurance office workers in Ontario:
Approximately 18,950 people work in this occupation.
Supervisors, finance and insurance office workers mainly work in the following sectors:
Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 19%
Insurance Carriers and related activities (NAICS 524, 526): 9%
Accounting, tax preparation, bookkeeping and payroll services (NAICS 5412): 6%
Wholesale trade (NAICS 41): 6%
Management and administrative services (NAICS 55, 56): 5%
85% of supervisors, finance and insurance office workers work all year, while 15% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 43 weeks for all occupations.
Less than 5% of supervisors, finance and insurance office workers are self-employed compared to an average of 15% for all occupations.
The gender distribution of people in this occupation is:
Men: 26% compared to 52% for all occupations
Women: 74% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 9% for all occupations
high school diploma or equivalent: 21% compared to 25% for all occupations
apprenticeship or trades certificate or diploma: less than 5% compared to 8% for all occupations
college certificate or diploma or university certificate below bachelor's: 30% compared to 22% for all occupations
bachelor's degree: 34% compared to 24% for all occupations
university certificate, degree or diploma above bachelor level: 9% compared to 13% for all occupations
ModerateManitoba
The employment outlook will be Moderate for supervisors, finance and insurance office workers (NOC 12011) in Manitoba for the 2025-2027 period.
The following factors contributed to this outlook:
Employment decline will lead to the loss of some positions.
Several positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about supervisors, finance and insurance office workers in Manitoba:
Approximately 1,300 people work in this occupation.
Supervisors, finance and insurance office workers mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): 35%
Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 12%
Wholesale trade (NAICS 41): 5%
94% of supervisors, finance and insurance office workers work all year, while 6% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 51 weeks compared to 43 weeks for all occupations.
The gender distribution of people in this occupation is:
Men: 23% compared to 53% for all occupations
Women: 77% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 12% for all occupations
high school diploma or equivalent: 28% compared to 31% for all occupations
apprenticeship or trades certificate or diploma: 9% compared to 12% for all occupations
college certificate or diploma or university certificate below bachelor's: 31% compared to 17% for all occupations
bachelor's degree: 24% compared to 20% for all occupations
university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations
ModerateAlberta
The employment outlook will be Moderate for supervisors, finance and insurance office workers (NOC 12011) in Alberta for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a few new positions.
Several positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about supervisors, finance and insurance office workers in Alberta:
Approximately 3,300 people work in this occupation.
Supervisors, finance and insurance office workers mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): 11%
Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 10%
Construction (NAICS 23): 7%
Oil and gas extraction (NAICS 211): 6%
Architectural, engineering and design services (NAICS 5413): 6%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 94% compared to 80% for all occupations
Part-time workers: 6% compared to 20% for all occupations
81% of supervisors, finance and insurance office workers work all year, while 19% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 42 weeks for all occupations.
Less than 5% of supervisors, finance and insurance office workers are self-employed compared to an average of 15% for all occupations.
The gender distribution of people in this occupation is:
Men: 15% compared to 53% for all occupations
Women: 85% compared to 47% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 10% for all occupations
high school diploma or equivalent: 27% compared to 28% for all occupations
apprenticeship or trades certificate or diploma: 9% compared to 13% for all occupations
college certificate or diploma or university certificate below bachelor's: 28% compared to 19% for all occupations
bachelor's degree: 25% compared to 21% for all occupations
university certificate, degree or diploma above bachelor level: 8% compared to 9% for all occupations
ModerateBritish Columbia
The employment outlook will be Moderate for supervisors, finance and insurance office workers (NOC 12011) in British Columbia for the 2025-2027 period.
The following factors contributed to this outlook:
Employment growth will lead to a few new positions.
Several positions will become available due to retirements.
There are a moderate number of unemployed workers with recent experience in this occupation.
High employee turnover in this occupation could lead to additional employment opportunities.
Here are some key facts about supervisors, finance and insurance office workers in British Columbia:
Approximately 4,800 people work in this occupation.
Supervisors, finance and insurance office workers mainly work in the following sectors:
Insurance Carriers and related activities (NAICS 524, 526): 11%
Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 10%
Accounting, tax preparation, bookkeeping and payroll services (NAICS 5412): 9%
Construction (NAICS 23): 5%
Wholesale trade (NAICS 41): 5%
The distribution of full-time and part-time workers in this occupation is:
Full-time workers: 95% compared to 78% for all occupations
Part-time workers: 5% compared to 22% for all occupations
80% of supervisors, finance and insurance office workers work all year, while 20% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 42 weeks for all occupations.
Less than 5% of supervisors, finance and insurance office workers are self-employed compared to an average of 17% for all occupations.
The gender distribution of people in this occupation is:
Men: 20% compared to 52% for all occupations
Women: 80% compared to 48% for all occupations
The educational attainment of workers in this occupation is:
no high school diploma: less than 5% compared to 8% for all occupations
high school diploma or equivalent: 27% compared to 28% for all occupations
apprenticeship or trades certificate or diploma: 8% compared to 13% for all occupations
college certificate or diploma or university certificate below bachelor's: 27% compared to 17% for all occupations
bachelor's degree: 28% compared to 22% for all occupations
university certificate, degree or diploma above bachelor level: 7% compared to 12% for all occupations
UndeterminedPrince Edward Island
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedNorthwest Territories
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
UndeterminedNunavut
An employment outlook has not been assigned to this occupation in this region due to low levels of employment.
Source: ESDC Job Bank, 3-year employment outlooks 2025–2027 (released December 2025).
Provinces
Provincial Nominee Programs
A provincial nomination adds 600 CRS points. Most provinces run occupation-targeted draws or in-demand lists, and some accept TEER 4 and 5 occupations that Express Entry does not.
Provincial lists change often, sometimes between draws. We check whether NOC 12011 is being targeted by any province as part of a consultation.
Similar occupations
Related NOC codes
Classified elsewhere
If your duties fit one of these better, use that code instead.
Same occupation group
Administrative and financial supervisors
Questions
NOC 12011: common questions
What is the NOC code for supervisors, finance and insurance office workers?
What TEER category is NOC 12011?
Is NOC 12011 eligible for Express Entry?
Is NOC 12011 a high-wage occupation for Express Entry?
Is NOC 12011 eligible for category-based Express Entry draws?
What is the median wage for NOC 12011 in Canada?
Classification
Where it sits in NOC 2021
- 1Business, finance and administration occupationsBroad Category
- 12Administrative and financial supervisors and specialized administrative occupationsMajor Group
- 120Administrative and financial supervisorsSub-major Group
- 1201Administrative and financial supervisorsMinor Group
- 12011Supervisors, finance and insurance office workers
Enquiry
Is NOC 12011 your occupation? Ask us about your options.
Tell us your duties, experience and language scores. We will confirm your NOC code and the Canadian routes that fit.
Sources: Statistics Canada, NOC 2021 Version 1.0, Job Bank wages (2025), Job Bank outlooks 2025–2027 and IRCC. Contains information licensed under the Open Government Licence – Canada. Checked 21 October 2026.
NOC 2026 is due from Statistics Canada in December 2026. IRCC still uses NOC 2021 codes, and this page will show any change once IRCC switches.
This page is general information, not immigration advice. It is not affiliated with or endorsed by the Government of Canada, IRCC or ESDC.
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